Value Added Service Design SME

Maxis Broadband Sdn Bhd; Kuala Lumpur; On-site; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Medical

Education support

Loans

Dental

Phone Bill Allowance

Mobile Phone Subsidy

Job summary

Maxis Broadband Sdn Bhd is seeking a Value Added Service Design SME to lead end-to-end design and development of innovative VAS for mobile subscribers, ensuring alignment with market trends and business goals.

You will work with product management, engineering, marketing and operations to deliver high-quality VAS offerings, build business cases, and create UX flows while driving lifecycle management and regulatory compliance.

Qualifications

• Bachelor's degree in Telecommunications, Computer Science, Marketing, Business Administration, or a related field.
• Minimum of 5-7 years of experience in product design, development, or management specifically within Value Added Services (VAS) in the telecommunications industry.
• Strong understanding of mobile network technologies, platforms, and their application in VAS.
• Proven track record of successfully launching and managing innovative VAS products.
• Excellent analytical skills with the ability to conduct market research, business case development, and data-driven decision making.
• Proficient in creating detailed product specifications, wireframes, and user experience (UX) designs.
• Strong communication, presentation, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Knowledge of Agile methodologies is desirable.

Responsibilities

• Lead the conceptualization, design, and development of new VAS products and services, aligning with market trends, customer needs, and business objectives.
• Conduct in-depth market research and competitive analysis to identify opportunities and threats in the VAS landscape.
• Define detailed product specifications, user stories, and user experience (UX) flows for VAS offerings.
• Collaborate closely with cross-functional teams including product management, engineering, marketing, and operations to ensure seamless product delivery and launch.
• Develop business cases and financial models for proposed VAS, including revenue projections, cost analysis, and profitability assessments.
• Drive the continuous improvement and lifecycle management of existing VAS, identifying enhancement opportunities and addressing performance issues.
• Act as a subject matter expert for all aspects of VAS design and implementation, providing guidance and support to internal stakeholders.
• Ensure compliance with regulatory requirements and industry best practices for VAS development.
• Present VAS concepts, designs, and performance updates to senior management.

Skills

Product design

Market research

UX design

Data analysis

Agile methodologies

Cross-functional collaboration

Education

Bachelor's degree in Telecommunications, Computer Science, Marketing, Business Administration, or a related field

Master's degree is a plus

Job description

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

The Value Added Service Design SME at Maxis Mobile Sdn Bhd is responsible for leading the end-to-end design and development of innovative and commercially viable Value Added Services (VAS) for our mobile subscribers.

Job Responsibilities

• Lead the conceptualization, design, and development of new VAS products and services, aligning with market trends, customer needs, and business objectives.
• Conduct in-depth market research and competitive analysis to identify opportunities and threats in the VAS landscape.
• Define detailed product specifications, user stories, and user experience (UX) flows for VAS offerings.
• Collaborate closely with cross-functional teams including product management, engineering, marketing, and operations to ensure seamless product delivery and launch.
• Develop business cases and financial models for proposed VAS, including revenue projections, cost analysis, and profitability assessments.
• Drive the continuous improvement and lifecycle management of existing VAS, identifying enhancement opportunities and addressing performance issues.
• Act as a subject matter expert for all aspects of VAS design and implementation, providing guidance and support to internal stakeholders.
• Ensure compliance with regulatory requirements and industry best practices for VAS development.
• Present VAS concepts, designs, and performance updates to senior management.

Job Qualifications

• Bachelor's degree in Telecommunications, Computer Science, Marketing, Business Administration, or a related field. Master's degree is a plus.
• Minimum of 5-7 years of experience in product design, development, or management specifically within Value Added Services (VAS) in the telecommunications industry.
• Strong understanding of mobile network technologies, platforms, and their application in VAS.
• Proven track record of successfully launching and managing innovative VAS products.
• Excellent analytical skills with the ability to conduct market research, business case development, and data-driven decision making.
• Proficient in creating detailed product specifications, wireframes, and user experience (UX) designs.
• Strong communication, presentation, and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.
• Ability to work independently and manage multiple projects simultaneously in a fast-paced environment.
• Knowledge of Agile methodologies is desirable.

Maxis values diverse voices & people.

We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Telecommunications & Internet Service Providers 1,001-5,000 employees

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

We are the leading integrated telco in Malaysia, connecting people and businesses to a world of possibilities. Tomorrow Begins Today as we make aspiration achievable today with reliable connectivity and simple experiences.

We deeply believe that the key element to our success has always been our people. To realize our shared vision to become Malaysia's leading integrated telco, we have embedded the language of commitment, performance and possibilities to embody our culture values.

We embrace an innovative and digital-first mindset which our people thrive on, helping them realise their potential and contribute their unique skills to create amazing products and services for our customers.

Perks and benefits Medical Education support Loans Dental Phone Bill Allowance, Mobile Phone Subsidy, Additi

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