UX Research & Design Associate (Hybrid)

Zebra Technologies; George Town; Hybrid; MYR 36,000 - 60,000; Full time

Benefits offered by this job

hybrid work

adaptable hours

Summer Flex Fridays

Focus Fridays

annual companywide well-being day to促进

Job summary

Zebra Technologies in Penang, Malaysia invites a recent graduate or student to join as a UX Research/Experience support role. You will assist with participant scheduling, session setup, note-taking, and documenting research findings to shape customer journeys.

Collaborate with intermediate and senior specialists on UX principles, journey mapping, digital analytics, and AI-powered design tools, while learning in a hybrid, flexible environment that values curiosity and care.

Qualifications

• Bachelor's degree in a related field.
• 0-2 years of UX/digital experience; internships accepted.
• Basic understanding of user research concepts and design principles.
• Awareness of AI-powered tools in UX research and design iteration.
• Strong written communication and organizational skills.

Responsibilities

• Assist UX research logistics: participant scheduling, session setup, note-taking.
• Document research findings, journey observations, and usability outcomes.
• Contribute to analysis of digital engagement data and user feedback.
• Maintain UX documentation repositories and research libraries.
• Collaborate with intermediate and senior specialists on experience improvement tasks.
• Develop knowledge in UX principles, journey mapping, analytics, accessibility, and AI design tools.

Skills

UX research concepts

Communication

Organizational skills

Willingness to learn

Education

Bachelor's degree in UX Design, Psychology, IT, Communications, or related field

Tools

AI-powered UX tools

Usability testing tools

Job description

Zebra Technologies in Penang, Malaysia invites a recent graduate or student to join as a UX Research/Experience support role. You will assist with participant scheduling, session setup, note-taking, and documenting research findings to shape customer journeys.

Collaborate with intermediate and senior specialists on UX principles, journey mapping, digital analytics, and AI-powered design tools, while learning in a hybrid, flexible environment that values curiosity and care.