Digital Experience Intern: UX & Data Insights (Hybrid)

Zebra Technologies; George Town; Hybrid; MYR 13,000 - 27,000; Full time

Benefits offered by this job

Hybrid work

Flexible hours

Summer Flex Fridays

Focus Fridays

Job summary

Zebra Technologies is seeking a motivated Knowledge Management & Digital Experience Intern to help elevate our customer support web portals and digital experience. You will analyze user data, support content strategy, and collaborate across teams to drive portal improvements.

The role focuses on UX, data analysis, and content planning, with opportunities to learn in a fast-paced environment and grow within the Knowledge Management and Digitization team in Bayan Lepas, Penang.

Qualifications

• Pursuing a degree in a relevant field (HCI, Knowledge Management, CS, IS or IT-related).
• Strong interest in UX and web technologies, plus data analysis.
• Excellent analytical, problem-solving and communication skills.

Responsibilities

• Test and evaluate web portal functionalities, identifying bugs and areas for improvement.
• Analyze customer feedback and usage data to uncover trends and insights.
• Support content strategy and collaboration to improve portal engagement and accessibility.
• Work with the Digital Experience team on portal enhancement projects.

Skills

UX mindset

Data analysis

Analytical skills

Communication skills

Team collaboration

Web technologies interest

Education

Pursuing degree in Human-Computer Interaction

Pursuing degree in Knowledge Management

Pursuing degree in Computer Science

Pursuing degree in Information Systems

Job description

Zebra Technologies is seeking a motivated Knowledge Management & Digital Experience Intern to help elevate our customer support web portals and digital experience. You will analyze user data, support content strategy, and collaborate across teams to drive portal improvements.

The role focuses on UX, data analysis, and content planning, with opportunities to learn in a fast-paced environment and grow within the Knowledge Management and Digitization team in Bayan Lepas, Penang.