Trust & Safety Associate: Content Moderation Specialist

Genpact Ltd.; Petaling Jaya; In loco; MYR 67.000 - 112.000; Tempo pieno

Descrizione del lavoro

Genpact Ltd. is seeking a content professional to create, edit, and update digital content across websites and platforms. You will collaborate with cross-functional teams to ensure alignment with brand guidelines and business objectives, and monitor performance metrics to drive improvements in user engagement.

The role emphasizes data privacy and trust-and-safety considerations, with certifications in CISSP and HubSpot Marketing valued. Office-based role in Malaysia with rotating shifts.

Competenze

• Bachelor's degree in Commerce, Economics, or Finance; MBA/Analytics preferred.
• Experience in content creation and digital platforms is a plus.
• Knowledge of privacy and data protection principles is required.

Mansioni

• Create, edit, and update digital content across websites.
• Coordinate with cross-functional teams to align content with brand guidelines.
• Monitor content performance metrics and propose improvements for engagement.
• Schedule and publish content across multiple platforms.
• Conduct regular content audits for accuracy and relevancy.

Conoscenze

Data Privacy

Data Protection

Privacy Protection

Trust and Safety

Formazione

Bachelor's in Commerce

Bachelor's in Economics

Bachelor's in Finance

MBA

MBA in Analytics

Strumenti

CISSP Workforce Academy Online

HubSpot Content Marketing Certification

Descrizione del lavoro

Genpact Ltd. is seeking a content professional to create, edit, and update digital content across websites and platforms. You will collaborate with cross-functional teams to ensure alignment with brand guidelines and business objectives, and monitor performance metrics to drive improvements in user engagement.

The role emphasizes data privacy and trust-and-safety considerations, with certifications in CISSP and HubSpot Marketing valued. Office-based role in Malaysia with rotating shifts.