AI Moderation Associate — Content & Safety

1702 Genpact Malaysia Sdn Bhd; Petaling Jaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

Genpact is seeking an Associate for T&S - Moderation Services in Malaysia. The role focuses on creating, editing, and auditing digital content, coordinating with multiple teams to ensure brand alignment and performance analytics to improve engagement.

Ideal candidates hold Bachelor or Master degrees in Commerce, Economics, Finance, Administration or Analytics, with certifications in CISSP and content marketing, and strong English proficiency. Office-based, rotating shifts in Malaysia.

Qualifications

• Bachelors - Commerce
• Bachelors - Economics
• Bachelors - Finance
• Masters - Business Administration
• Masters - Business Analytics

Responsibilities

• Assist in creating, editing, and updating digital content across websites and other platforms.
• Coordinate with cross-functional teams to ensure content aligns with brand guidelines and business objectives.
• Monitor and analyze content performance metrics to suggest improvements and enhance user engagement.
• Support the scheduling and publishing of content across multiple digital platforms.
• Conduct regular content audits to maintain accuracy, relevancy, and consistency.
• Collaborate with teams to optimize content workflows and processes.
• Provide input and feedback for continuous improvement of content quality and user experience.

Job description

Genpact is seeking an Associate for T&S - Moderation Services in Malaysia. The role focuses on creating, editing, and auditing digital content, coordinating with multiple teams to ensure brand alignment and performance analytics to improve engagement.

Ideal candidates hold Bachelor or Master degrees in Commerce, Economics, Finance, Administration or Analytics, with certifications in CISSP and content marketing, and strong English proficiency. Office-based, rotating shifts in Malaysia.