Training Coordinator Manager

Arise Services Pte Ltd; Johor; On-site; MYR 33,000 - 60,000; Full time

Job summary

Arise Services Pte Ltd is seeking a proactive Training Coordinator to manage instructor scheduling, classroom readiness, and logistics across courses in Malaysia. You will coordinate registrations, payments, course materials, reminders, attendance tracking and certificate issuance.

You will also support instructors with resources, assist with course development, monitor course effectiveness, and maintain accurate training records.

Qualifications

• 1 year of experience in a training or coordination role.
• Capable to use AI to get work done effectively.
• Excellent communication and organizational skills.
• Proficient in MS Office and learning management systems.
• Ability to communicate with Mandarin speaking customers.
• Ability to work independently and as part of a team.

Responsibilities

• Schedule and communicate with instructors.
• Prepare classroom and arrange catering and equipment.
• Manage registrations and enrollments, including processing registrations and payments.
• Send course materials and reminders.
• Track attendance and issue certificates.
• Support instructors with materials and delivery.
• Gather feedback and evaluations.
• Monitor course effectiveness and ROI.
• Assist with course development and updates.
• Maintain accurate records and databases.
• Check AR with accounts.
• Any other tasks assigned by management.

Skills

Communication skills

Organizational skills

MS Office

Learning Management Systems

AI literacy

Independent worker

Team collaboration

Mandarin communication

Tools

Learning Management Systems

MS Office

Job description

Responsibilities

• Scheduling & communication of Instructors
• Prepare classroom
• Catering and equipment arrangements

Manage course registrations and enrollments, including:

• Processing registrations and payments
• Sending course materials and reminders
• Tracking attendance and providing certificates

Support instructors, including:

• Providing course materials and resource
• Assisting with course preparation and delivery
• Gathering feedback and evaluations

Monitor and report on course effectiveness, including:

• Analyzing participant feedback
• Tracking course outcomes and ROI
• Identifying areas for improvement

Assist with course development and updates, including:

• Researching new course topics and formats
• Collaborating with subject matter experts
• Updating course materials and content

Maintain accurate records and databases, including:

• Gather participant information and feedback
• Training history and compliance records
• Any assigned duty course schedules and registrations
• Checking of AR with accounts

Any other tasks assigned by the management

Skills and Qualifications:

• 1 years of experience in a training or coordination role
• Capable to use AI to get work done effectively
• Excellent communication and organizational skills
• Proficient in MS Office and learning management systems
• Ability to work independently and as part of a team
• Ability to communicate with Mandarin speaking customers