Training Programs Operations Manager

Arise Services Pte Ltd; Johor; On-site; MYR 33,000 - 60,000; Full time

Job summary

Arise Services Pte Ltd is seeking a proactive Training Coordinator to manage instructor scheduling, classroom readiness, and logistics across courses in Malaysia. You will coordinate registrations, payments, course materials, reminders, attendance tracking and certificate issuance.

You will also support instructors with resources, assist with course development, monitor course effectiveness, and maintain accurate training records.

Qualifications

• 1 year of experience in a training or coordination role.
• Capable to use AI to get work done effectively.
• Excellent communication and organizational skills.
• Proficient in MS Office and learning management systems.
• Ability to communicate with Mandarin speaking customers.
• Ability to work independently and as part of a team.

Responsibilities

• Schedule and communicate with instructors.
• Prepare classroom and arrange catering and equipment.
• Manage registrations and enrollments, including processing registrations and payments.
• Send course materials and reminders.
• Track attendance and issue certificates.
• Support instructors with materials and delivery.
• Gather feedback and evaluations.
• Monitor course effectiveness and ROI.
• Assist with course development and updates.
• Maintain accurate records and databases.
• Check AR with accounts.
• Any other tasks assigned by management.

Skills

Communication skills

Organizational skills

MS Office

Learning Management Systems

AI literacy

Independent worker

Team collaboration

Mandarin communication

Tools

Learning Management Systems

MS Office

Job description

Arise Services Pte Ltd is seeking a proactive Training Coordinator to manage instructor scheduling, classroom readiness, and logistics across courses in Malaysia. You will coordinate registrations, payments, course materials, reminders, attendance tracking and certificate issuance.

You will also support instructors with resources, assist with course development, monitor course effectiveness, and maintain accurate training records.