Trade Finance Process Analyst — Drive Efficiency

OCBC; Seberang Perai; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Holistic benefits package

Community initiatives

Industry-leading learning & dev

Wellbeing and growth focus

Job summary

OCBC is seeking a Trade Finance Process Analyst in Malaysia to streamline workflows, enhance efficiency, and support customers. You will analyze complex processes, collaborate with stakeholders, and implement improvements while ensuring accurate AML input in Chinese characters.

The role focuses on delivering compliant, efficient trade finance operations, with opportunities for ongoing learning and development within a supportive team environment.

Qualifications

• Must read and input Chinese characters for AML screening.
• Degree in business administration, operations management, or related field.
• Proven track record of process improvement.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder influence.

Responsibilities

• Perform transaction processing duties per procedures to meet productivity and service standards.
• Drive operational performance by meeting SLAs, reducing costs, and improving efficiency.
• Ensure awareness and compliance with trade finance rules and policies.
• Provide technical support to Relationship Managers on trade finance matters.
• Evaluate and recommend solutions through data analysis and experience.
• Assist team management in coaching and developing other team members.
• Support rollout of quality management systems and other bank initiatives.
• Ensure due care on AML, sanctions, and transaction screening during daily operations.

Skills

Mandarin fluency

AML name screening

Process improvement

Analytical skills

Communication skills

Lean Six Sigma

Stakeholder influence

Input Chinese characters

Education

Bachelor's degree in Business Administration/Operations Management or related field

Tools

Lean Six Sigma methodologies

Process mapping tools

Job description

OCBC is seeking a Trade Finance Process Analyst in Malaysia to streamline workflows, enhance efficiency, and support customers. You will analyze complex processes, collaborate with stakeholders, and implement improvements while ensuring accurate AML input in Chinese characters.

The role focuses on delivering compliant, efficient trade finance operations, with opportunities for ongoing learning and development within a supportive team environment.