Territory Manager

Donaldson; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

Donaldson is seeking a results-driven sales professional in Malaysia to achieve revenue targets for compressed air purification products within the assigned territory. You will develop channels, build relationships, and convert end-user needs into actionable opportunities while coordinating with global teams.

The role requires a Bachelor's degree, strong communication and negotiation skills, CRM proficiency, and willingness to travel regularly within the territory.

Qualifications

• Understanding of general industry applications; technical product sales background.
• Excellent communication skills, strong technical comprehension, and sales drive.
• Strong negotiation, influencing, and follow-up skills.
• Computer literacy and proficiency in word processing, spreadsheet, and presentation software.
• Experience in the effective use of CRM software.

Responsibilities

• Take full ownership of achieving sales and profit targets for the assigned territory, customers, and product range.
• Establish, build, and maintain relationships with target customers through regular touch points such as site visits and business reviews.
• Identify and understand end-user application needs, propose solutions, and convert them into opportunities, quotations, and ultimately sales.
• Identify and develop local key accounts, and follow up on global strategic accounts by sales area and market segment.
• Identify and develop distribution channels for designated products and markets, as appropriate.
• Collaborate closely with regional and worldwide application engineering teams, seeking regular support and providing consistent feedback.
• Ensure proper documentation of success stories by market and application, in cooperation with application engineering.
• Maintain robust activity planning and reporting using the Donaldson CRM system (Dynamics 365).
• Monitor trends in applications and new technologies within target markets.
• Derive product and development recommendations through close communication with R&D and engineering facilities.

Skills

General industry applications

Excellent communication skills

Negotiation & influencing

CRM proficiency

Computer literacy

Education

Bachelor's or above in Marketing/Engineering

Tools

CRM software

Job description

Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters — a chance to learn, effect change, and make meaningful contributions at work and in our communities.

Job Purpose

• Achieve sales revenue and profit targets as set by the strategic plan for all compressed air purification products within the assigned sales territory.
• Develop the sales channel mix to achieve annual targets and objectives.
• Monitor the market and communicate commercial and technical trends and developments.

Key Accountabilities

• Take full ownership of achieving sales and profit targets for the assigned territory, customers, and product range.
• Establish, build, and maintain relationships with target customers through regular touch points such as site visits and business reviews.
• Identify and understand end-user application needs, propose solutions, and convert them into opportunities, quotations, and ultimately sales.
• Identify and develop local key accounts, and follow up on global strategic accounts by sales area and market segment.
• Identify and develop distribution channels for designated products and markets, as appropriate.
• Collaborate closely with regional and worldwide application engineering teams, seeking regular support and providing consistent feedback.
• Ensure proper documentation of success stories by market and application, in cooperation with application engineering.
• Maintain robust activity planning and reporting using the Donaldson CRM system (Dynamics 365).
• Monitor trends in applications and new technologies within target markets.
• Derive product and development recommendations through close communication with R&D and engineering facilities.

Education Qualification

• Bachelor's degree or above in Marketing, Industrial Engineering, Mechanical Engineering, Manufacturing Engineering, or equivalent.

Technical Competence & Skills

• Understanding of general industry applications; technical product sales background.
• Excellent communication skills, strong technical comprehension, and sales drive.
• Strong negotiation, influencing, and follow-up skills.
• Computer literacy and proficiency in word processing, spreadsheet, and presentation software.
• Experience in the effective use of CRM software.

Leadership Competence

• Self-starter, able to work under minimum supervision.
• Self-motivated and result-oriented.
• Eager to learn with quick comprehension.
• Potential leadership skills.
• Minimum 3-5 years of experience in relevant applications (either filtration or field instrumentation) with a proven track record of success.
• Minimum 3-5 years of experience in a technical sales role, or appreciation of technical products in a commercial environment selling into process industries.
• Good English communication skills (both written and spoken).
• Regular travel within the territory is required.