Territory Manager

DFMA Donaldson Filtration Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

DFMA Donaldson Filtration Malaysia Sdn Bhd seeks a dynamic sales professional to drive revenue in the assigned territory. You will identify end-user needs, convert them into opportunities, and manage quotations through to sale, while building local key accounts and regional partnerships.

With 3–5 years in technical/industrial sales, you will coordinate with regional application engineering, document success stories, and plan activities using the CRM system in a fast-paced environment.

Qualifications

• Bachelor’s degree (or equivalent) in engineering or business.
• Minimum 3–5 years of technical/industrial sales experience.
• Experience with CRM systems and MS Office (Excel advanced).
• Fluent English with strong written and verbal communication.
• Willingness to travel regularly to industrial sites.

Responsibilities

• Achieve sales and profit targets for the assigned territory and product range.
• Identify end user needs and convert them into opportunities and quotations.
• Develop local key accounts and manage global strategic accounts.
• Develop distribution channels for designated products and markets.
• Coordinate with regional application engineering and provide feedback.
• Document success stories with markets and applications.
• Plan activities and report using the Donaldson CRM system.
• Monitor trends in applications and new technologies in target markets.
• Recommend product and development changes with R&D.

Skills

Project management

CRM experience

Microsoft Office

Sales aptitude

Communication skills

Team coordination

Heavy equipment knowledge

Multitasking

Initiative

Education

Bachelor’s degree (or equivalent) in Engineering or business

Tools

CRM software

Job description

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

Key Accountabilities & Measurements

• Full responsibility in achieving sales and profit targets for the assigned sales territory/customers / product range.
• Identify and understand end user application needs, convert them into opportunities, quotation and finally sales.
• Identify and develop local key accounts and follow up on global strategic accounts by sales area and market segment.
• Identify and develop distribution channels for designated products and markets, as appropriate.
• Closely communicate with regional/worldwide application engineering, seek regular support, and provide regular feedback.
• Ensure proper documentation of success stories by markets and application, in cooperation with the Product Management Manager.
• Provide adequate activity planning and reporting supported by the Donaldson CRM system.
• Observe trends on applications and new technologies in our target markets.
• Derive product and development recommendations in close communication with our R&D facilities.

Key Qualifications & Requirements

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.

Key Accountabilities & Measurements

• Full responsibility in achieving sales and profit targets for the assigned sales territory/customers / product range.
• Identify and understand end user application needs, convert them into opportunities, quotation and finally sales.
• Identify and develop local key accounts and follow up on global strategic accounts by sales area and market segment.
• Identify and develop distribution channels for designated products and markets, as appropriate.
• Closely communicate with regional/worldwide application engineering, seek regular support, and provide regular feedback.
• Ensure proper documentation of success stories by markets and application, in cooperation with the Product Management Manager.
• Provide adequate activity planning and reporting supported by the Donaldson CRM system.
• Observe trends on applications and new technologies in our target markets.
• Derive product and development recommendations in close communication with our R&D facilities.

Education Qualification:

• Bachelor’s degree (or equivalent), preferably in Engineering or business.

Technical Competence & Skills:

• Project management experience preferred.
• Working experience in the heavy equipment industry
• Work with/on a Diesel Engine in past working experience
• Experience using a CRM system to manage customers will be a plus.
• Proficient in Microsoft Office tools (Excel, Word, and PowerPoint), with intermediate to advanced proficiency in Excel.
• Strong sales aptitude with excellent communication (written and verbal) and organization skills.
• Strong technical and mathematical capabilities
• Possess self-directed ability to multitask and prioritize customer needs.
• Experience in the effective use of CRM software
• Self-motivated, good sense of initiative, willing to learn, solution-oriented, and able to work in a fast-paced environment.
• Eager to learn, quick comprehension
• Potential leadership skills
• Able to work under pressure.

Relevant Experience:

• At least 3-5 years of technical/industrial sales experience.
• Filtration experience preferred, but not a must. (Heavy Equipment Industry)

Others:

• Experienced in working in a team environment.
• Good English communication (both written and spoken)
• Regular travel in the territory and the ability to work in industrial, construction, and mining environments.

Key Relationships

• Internal: Product Management; Customer Service, Logistics, Country Manager/BU Leader, Finance, IT Department.

• External: Distributors, Dealers, OEs (OE service parts), customers, end-use

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.