Telesales Representative

UNOX S.p.A.; Puchong; On-site; MYR 33,000 - 60,000; Full time

Benefits offered by this job

Paid time off

Mentorship

Diversity & inclusion policies

International mobility & relocation

Team building activities

Job summary

UNOX S.p.A. is seeking a motivated Telesales Representative to join the Asia Team in Puchong, Malaysia. This full-time role focuses on making outbound calls, qualifying prospects, and closing sales through channel partners.

You will research potential customers, tailor pitches, and maintain relationships while contributing to revenue growth and customer satisfaction. Fluency in English and Malay is required, with Mandarin a plus.

Qualifications

• Proven communication and interpersonal skills at all levels.
• Strong negotiation and problem-solving abilities.
• Degree in Languages or Economics is required.

Responsibilities

• Identifies and develops sales opportunities by researching potential customers and following up on new leads.
• Analyzes competitor information and tailors sales strategies accordingly.
• Provides personalized support to complement the external sales team and meets lead needs.
• Prioritizes leads aligned with commercial strategy and supports customer retention.
• Manages accounts, drafts quotations, and generates recurring revenue through proactive communication.

Skills

Communication

Negotiation

Relationship-building

Sales skills

Problem-solving

Organizational skills

English fluency

Malay fluency

Education

Degree in Languages

Degree in Economics

Job description

Puchong, Malaysia Malaysia

FULL-TIME

Unox, market leader in the production of high-end ovens and certified Great Place to Work, is looking for a Telesales Representative to join the Unox Asia Team in Puchong. The ideal candidate should be comfortable making numerous calls per day, working with channel partners, generating interest, qualifying prospects, and closing sales.

Main responsibilities

• Identifies and develops sales opportunities by researching potential customers, following up with new leads, and building long-term relationships.
• Analyzes competitor information and trends to identify sales opportunities and tailor strategies accordingly.
• Provides personalized support and services to complement the external sales team and meets the specific needs of leads/prospects.
• Prioritizes leads in line with the commercial strategy, coordinates project activities, and supports customer retention efforts.
• Manages accounts, drafts quotations, and generates recurring revenue through proactive communication and continuous process improvement.

Requirements

• Strong communication and interpersonal skills, with the ability to build and maintain relationships at all organizational levels
• Proven organizational, problem-solving, and negotiation skills
• Degree in Languages, Economics, or related fields is required
• Fluency in English and Malay will be required. Fluency in Mandarin will be considered a plus
• Strong sales skills and a results-driven mindset

What Unox offers

• Paid time off & overtime
• Mentorship & coaching
• Diversity & inclusion policies
• International mobility & relocation support
• Team building activities

The job position is open to candidates of all genders and gender identities, in compliance with current equal opportunity regulations.