Strategic Telesales Specialist

Unox; Puchong; On-site; MYR 36,000 - 67,000; Full time

Job summary

Unox in Malaysia is seeking a Contact Center Sales Representative to identify and develop sales opportunities, research potential customers, and build long-term relationships. You will support the external sales team, tailor strategies based on competitor insights, prioritize leads, coordinate activities, and help maintain accounts through proactive communication and recurring revenue.

This role focuses on delivering personalized service and contributing to retention efforts while continually

Responsibilities

• Identifies and develops sales opportunities by researching potential customers, following up with new leads, and building long-term relationships.
• Analyzes competitor information and trends to identify sales opportunities and tailor strategies accordingly.
• Provides personalized support and services to complement the external sales team and meets the specific needs of leads/prospects.
• Prioritizes leads in line with the commercial strategy, coordinates project activities, and supports customer retention efforts.
• Manages accounts, drafts quotations, and generates recurring revenue through proactive communication and continuous process improvement.

Job description

Unox in Malaysia is seeking a Contact Center Sales Representative to identify and develop sales opportunities, research potential customers, and build long-term relationships. You will support the external sales team, tailor strategies based on competitor insights, prioritize leads, coordinate activities, and help maintain accounts through proactive communication and recurring revenue.

This role focuses on delivering personalized service and contributing to retention efforts while continually