Telesales Executive

Consfield CF Holdings Sdn Bhd; Johor Bahru; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Annual Leave

Medical Leave

Annual Bonus

Training Provided

Job summary

Consfield CF Holdings Sdn Bhd – Johor Bahru, Johor is seeking a results-driven sales specialist to manage high-volume outbound calls and lead qualification. The role focuses on fast-paced conversations, precise communication, and a strong willingness to pursue leads through WhatsApp and CRM updates.

You will collaborate with loan consultants, maintain data accuracy, and drive appointments and pipeline activity to meet daily and monthly targets.

Qualifications

• Outbound calling experience to manage high-volume lead flow.
• Ability to convert conversations into qualified appointments.
• Clear articulation and concise communication during calls.
• Skilled in handling objections to maintain momentum.
• Maintain CRM records with accurate, timely updates.
• Remain resilient under pressure and meet KPIs.
• Familiarity with dialers, WhatsApp, and CRM workflows.

Responsibilities

• Lead qualification: call inbound/outbound leads and identify urgency, income band, and loan feasibility.
• Appointment setting: secure WhatsApp follow-ups or consultant handovers.
• CRM accuracy: update call notes, lead status, and next actions promptly.
• Pipeline management: maintain daily call volume and follow-up rhythm.
• Document follow-up: chase payslips, bank statements, EPF, CCRIS/CTOS, tenancy, S&P, or valuation details.
• KPI execution: hit daily calls, weekly appointments, and monthly submission targets.
• Team coordination: work with loan consultants to pass qualified leads and ensure smooth handover.

Skills

Cold Calling Ability

Sales Drive

Communication Precision

Objection Handling

CRM Discipline

Resilience Under Pressure

Basic Tech Skills

Team Accountability

Tools

Dialer

WhatsApp

CRM

Job description

Consfield CF Holdings Sdn Bhd – Johor Bahru, Johor

Requirement

• Cold Calling Ability — Comfortable making high-volume outbound calls daily, fast pace, zero hesitation.




• Sales Drive — Aggressive follow‑through, target‑focused, refuses to leave money on the table.




• Communication Precision — Clear voice, sharp articulation, able to control conversations.




• Objection Handling — Can turn “not interested” into a conversation, and a conversation into a lead.




• CRM Discipline — Updates records immediately, no missing data, no messy follow-ups.




• Resilience Under Pressure — Thick skin, fast recovery, consistent performance.




• Basic Tech Skills — Able to use dialer, WhatsApp, CRM, and follow scripts accurately.




• Team Accountability — Shows up, reports properly, hits KPIs.

Responsibility

• Lead Qualification — Call inbound/outbound leads, filter serious customers, identify urgency, income band, and loan feasibility.




• Appointment Setting — Secure WhatsApp follow-up, document collection, or consultant handover.




• CRM Accuracy — Update call notes, lead status, and next action without delay.




• Pipeline Management — Maintain daily call volume, follow-up rhythm, and ensure no lead is left idle.




• Document Follow-up — Chase for payslip, bank statement, EPF, CCRIS/CTOS, tenancy, S&P, or valuation details.




• KPI Execution — Hit daily calls, weekly appointments, and monthly submission targets.




• Team Coordination — Work closely with loan consultants, pass qualified leads, and ensure smooth handover.

Benefits

• Annual Leave


• Medical Leave


• Annual Bonus


• Training Provided