Telesales Consultant (Fully Remote)

Private Advertiser; Selangor; Hybrid; MYR 28,000 - 50,000; Full time

Benefits offered by this job

Transport Allowance / Season Parking

Attendance Bonus

Wellness Benefits

Outpatient Benefits

Public Holidays Entitlement (All Fed &

Career Progression in 1 - 2 years

Employee Referral Incentives

Company and Team Events

Medical Insurances

Job summary

Private Advertiser in Malaysia is seeking a Telesales Consultant to close sales virtually with customers showing interest in our services. Training will be provided to help you succeed in a dynamic sales environment.

Respond to inquiries via calls, social media, and webmail; promote services effectively; and meet monthly targets through proactive follow-up and customer engagement. Training at Johor Bahru's office, then fully WFH option.

Qualifications

• Fluent English required.
• Willing to learn and adapt in a target-driven sales role.
• Fresh graduates welcome and previous tele-sales experience is a plus.

Responsibilities

• Respond to customer inquiries via calls, social media, and webmail.
• Persuasively promote and sell services to prospective customers.
• Achieve monthly sales targets through proactive follow-up and customer engagement.
• Provide accurate information to address customer queries.
• Assess customer needs and ensure satisfaction with services.
• Handle customer complaints and offer timely resolutions.
• Maintain accurate customer details in the company database.
• Coordinate with internal teams for scheduling and support.
• Follow company procedures and timelines.

Skills

Fluent English

Self-motivation

Interpersonal skills

Attentiveness

Sales mindset

Job description

Inviting TALENTS like you to join as Telesales Consultant. You will be mainly responsible for closing sales virtually with customers who have shown multiple level of interests in our services.

We do not need you to be an expert in the industry because we are willing to train and guide you. But hey, these essential traits are still much appreciated: self-motivation, strong interpersonal skills and attentiveness.

Transport Allowance / Season Parking Cards

Attendance Bonus

Happy Funds - to brighten up your day in any way when you feel down!

Wellness Benefits - funding you for a healthy lifestyle!

Outpatient Benefits - claims for you and your dependents!

Public Holidays Entitlement (All Federal & State Holidays)

Career Progression in 1 - 2 years

Employee Referral Incentives

Company and Team Events

Medical Insurances

Job Descriptions:

Respond to customer inquiries via incoming calls, social media, and webmail.

Persuasively promote and sell our services to prospective customers.

Achieve monthly sales targets through proactive follow-up and customer persuasion.

Provide accurate and complete information to address customer queries.

Assess customer needs and ensure their satisfaction with our services.

Handle customer complaints, offer timely resolutions, and maintain records of interactions.

Maintain accurate customer details in the company database and official communication channels.

Coordinate with internal teams and overseas counterparts for interview scheduling and customer support.

Follow communication procedures, guidelines, and policies.

Hold high esteem for the quality of your work and ensure all work is done and completed according to the set-out timeline.

Job Requirements

Required language: Fluent English.

Achieve at least 15% conversion rates and 8 sales per month.

Experiences in domestic helper agency / industry, B2C sales will be an added advantage.

Must be willing to work on 4 weekdays and 1 weekend basis.

Must be willing to attend 2 weeks training at Johor Bahru's office, fully WFH arrangement after training.

Fresh graduates are welcome to apply as well.

Immediate or short notice period availability will be preferred.

If you are ready to embark on a career journey, we shall look forward to work with you!