Telesales Representative

Consfield CF Holdings Sdn Bhd; Johor Bahru; On-site; MYR 33,000 - 61,000; Full time

Benefits offered by this job

Annual Leave

Medical Leave

Annual Bonus

Training Provided

Job summary

Consfield CF Holdings Sdn Bhd in Johor Bahru seeks a dynamic sales professional to drive outbound calls and qualify leads. You will manage the full cadence from initial contact to qualified lead handover, using a CRM to track status and next steps.

The role requires sharp communication, strong objection handling, and discipline in updating records. You will work in a fast-paced environment focused on meeting daily call and appointment targets.

Qualifications

• Must be able to make high-volume outbound calls daily with minimal hesitation.
• Clear and precise communication to guide conversations.
• Ability to handle objections and convert interest into leads.
• Maintain accurate CRM records and update statuses promptly.
• Remain resilient under pressure and consistently meet KPIs.
• Familiarity with dialers, messaging apps, and following scripts.

Responsibilities

• Lead qualification by calling inbound/outbound leads and assessing urgency, income band, and loan feasibility.
• Set appointments and follow up via WhatsApp or handover to loan consultants.
• Keep call notes, lead status, and next actions up to date in the CRM.
• Manage daily call volume and maintain steady follow-up rhythm to avoid idle leads.
• Follow up for required documents (payslip, bank statement, EPF, CRS/CTOS, etc.).
• Hit daily call targets, weekly appointments, and monthly submission goals.
• Coordinate with loan consultants for smooth handover of qualified leads.

Skills

Cold calling

Sales drive

Communication

Objection handling

CRM discipline

Resilience under pressure

Basic tech skills

Team accountability

Tools

Dialer

WhatsApp

CRM

Job description

Jora Malaysia will close on 16th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Consfield CF Holdings Sdn Bhd - Johor Bahru, Johor

Requirement

• Cold Calling Ability - Comfortable making high-volume outbound calls daily, fast pace, zero hesitation.
• Sales Drive - Aggressive follow-through, target-focused, refuses to leave money on the table.
• Communication Precision - Clear voice, sharp articulation, able to control conversations.
• Objection Handling - Can turn "not interested" into a conversation, and a conversation into a lead.
• CRM Discipline - Updates records immediately, no missing data, no messy follow-ups.
• Resilience Under Pressure - Thick skin, fast recovery, consistent performance.
• Basic Tech Skills - Able to use dialer, WhatsApp, CRM, and follow scripts accurately.
• Team Accountability - Shows up, reports properly, hits KPIs.

Responsibility

• Lead Qualification - Call inbound/outbound leads, filter serious customers, identify urgency, income band, and loan feasibility.
• Appointment Setting - Secure WhatsApp follow-up, document collection, or consultant handover.
• CRM Accuracy - Update call notes, lead status, and next action without delay.
• Pipeline Management - Maintain daily call volume, follow-up rhythm, and ensure no lead is left idle.
• Document Follow-up - Chase for payslip, bank statement, EPF, CCRIS/CTOS, tenancy, S&P, or valuation details.
• KPI Execution - Hit daily calls, weekly appointments, and monthly submission targets.
• Team Coordination - Work closely with loan consultants, pass qualified leads, and ensure smooth handover.

Benefits

• Annual Leave
• Medical Leave
• Annual Bonus
• Training Provided

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