Telecom Retail Service & Sales Specialist

PLANET TELECOMS MANAGED SERVICES SDN BHD; Kuala Lumpur; Presencial; MYR 22.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission-based income

14 days annual leave

Shift allowance

Annual salary increment

Career growth opportunities

Attendance allowance

Descripción de la vacante

Planet Telecoms Managed Services Sdn Bhd in Kuala Lumpur is seeking a Customer Service professional to politely attend to walk-in customers, handle service requests and sales interactions with efficiency.

You will manage enquiries on Postpaid, Prepaid, Broadband and account status, process transactions, maintain accurate records, and ensure proper reconciliation and timely updates in the system at AU2 Mall.

Formación

• Minimum Diploma in any field or equivalent.
• Retail experience in telecommunication products is preferred.
• At least 1 year of related experience required.

Responsabilidades

• Attend to walk-in customers politely and efficiently.
• Handle inquiries on Postpaid, Prepaid, Broadband, and account status.
• Manage customer information and monetary transactions accurately.

Conocimientos

Customer service

Retail experience

Communication skills

Sales orientation

Educación

Diploma in any field

Descripción del empleo

Planet Telecoms Managed Services Sdn Bhd in Kuala Lumpur is seeking a Customer Service professional to politely attend to walk-in customers, handle service requests and sales interactions with efficiency.

You will manage enquiries on Postpaid, Prepaid, Broadband and account status, process transactions, maintain accurate records, and ensure proper reconciliation and timely updates in the system at AU2 Mall.