Retail Sales ( TRX Mall)

KTS CELLULAR SDN. BHD.; Kuala Lumpur; Sur place; MYR 24 000 - 36 000; Plein temps

Résumé du poste

KTS Cellular Malaysia is seeking a Retail Sales Associate to welcome customers, answer questions, and recommend mobile devices and accessories. You will work toward personal and store sales targets while keeping displays neat and stocked.

The role requires clear communication in English and Bahasa Malaysia, a willingness to learn product knowledge, and reliable transport for daily commuting, including weekends and public holidays.

Qualifications

• Minimum 1 year of experience in sales or customer service preferred.
• No formal educational qualification required — enthusiasm and commitment matter most.
• Able to communicate clearly in English and Bahasa Malaysia; proficiency in other languages is an added advantage.
• Proactive learner with a willingness to develop product knowledge and sales skills.
• Must have own transport for daily commuting.
• Willing to work on weekends, public holidays, and retail shifts.

Responsabilités

• Welcome customers warmly and provide excellent customer service.
• Assist customers with product inquiries and recommend suitable mobile phones, accessories, and related products.
• Explain product features, promotions, and benefits clearly to support sales.
• Work towards achieving individual and store sales targets.
• Maintain attractive product displays and ensure shelves are properly stocked.
• Monitor stock availability and keep the stockroom clean and organized.
• Handle customer feedback and concerns professionally, referring complex matters to the manager when necessary.
• Support daily store operations and work closely with team members.

Connaissances

Customer service

Sales

Communication

Retail

Teamwork

Description du poste

Positive, professional, and supportive working attitude.

Minimum 1 year of experience in sales or customer service preferred.

No formal educational qualification required — enthusiasm and commitment matter most.

Able to communicate clearly in English and Bahasa Malaysia; proficiency in other languages is an added advantage.

Proactive learner with a willingness to develop product knowledge and sales skills.

Must have own transport for daily commuting.

Willing to work on weekends, public holidays, and retail shifts.

Responsibilities:

Welcome customers warmly and provide excellent customer service.

Assist customers with product inquiries and recommend suitable mobile phones, accessories, and related products.

Explain product features, promotions, and benefits clearly to support sales.

Work towards achieving individual and store sales targets.

Maintain attractive product displays and ensure shelves are properly stocked.

Monitor stock availability and keep the stockroom clean and organized.

Handle customer feedback and concerns professionally, referring complex matters to the manager when necessary.

Support daily store operations and work closely with team members.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Retail Sales Associate?
• Which of the following types of qualifications do you have?

KTS Cellular Malaysia is a leading distributor of mobile phones and accessories in Malaysia. Established in 1991, KTS offers a wide selection of top-quality products, competitive pricing, and reliable customer service. KTS Cellular is also an official distributors of Samsung products, which include Samsung smartphones, tablets, smartwatches, and more.

KTS Cellular Malaysia is a leading distributor of mobile phones and accessories in Malaysia. Established in 1991, KTS offers a wide selection of top-quality products, competitive pricing, and reliable customer service. KTS Cellular is also an official distributors of Samsung products, which include Samsung smartphones, tablets, smartwatches, and more.

What can I earn as a Retail Sales Associate