Telecaller / Lead Generation Executive

Diksha Technologies Limited; Kuala Lumpur; Sur place; MYR 27 000 - 40 000; Plein temps

Résumé du poste

Diksha Technologies Limited is seeking a Telecaller / Lead Generation Executive in Kuala Lumpur to generate and qualify leads through outbound calls and support the sales team with scheduling meetings and product demonstrations.

The role requires 1+ years in telecalling or related fields, excellent communication, and familiarity with CRM platforms. You will work with targets and contribute to the sales pipeline through consistent follow-up and accurate record-keeping.

Qualifications

• 1+ years in telecalling, telesales, lead generation, inside sales or contact center.
• Excellent verbal communication and interpersonal skills.
• Experience with CRM tools is preferred.

Responsabilités

• Make outbound calls to prospective customers from provided lead lists.
• Introduce company products/services and understand customer requirements.
• Qualify leads and identify potential business opportunities.
• Schedule meetings and product demos for the sales team.
• Follow up with prospects through calls and approved communication channels.
• Maintain accurate customer and call records in the CRM.
• Handle customer questions and objections professionally.
• Coordinate with sales and operations teams for smooth lead handover.
• Achieve daily, weekly and monthly calling and lead-generation targets.

Connaissances

Outbound calling

Lead generation

Communication

Target driven

CRM familiarity

MS Office

Outils

Salesforce

HubSpot

Zoho

Freshsales

Description du poste

We are looking for a Telecaller / Lead Generation Executive to generate and qualify leads through outbound calls and support the sales team in scheduling meetings and product demonstrations.

Key Responsibilities

• Make outbound calls to prospective customers from provided lead lists.
• Introduce company products/services and understand customer requirements.
• Qualify leads and identify potential business opportunities.
• Schedule meetings and product demos for the sales team.
• Follow up with prospects through calls and approved communication channels.
• Maintain accurate customer and call records in the CRM.
• Handle customer questions and objections professionally.
• Coordinate with sales and operations teams for smooth lead handover.
• Achieve daily, weekly and monthly calling and lead-generation targets.

Requirements

• 1+ years of experience in Telecalling, Telesales, Lead Generation, Inside Sales or Contact Center.
• Good experience in outbound calling.
• Excellent verbal communication and interpersonal skills.
• Strong persuasion and objection-handling skills.
• Experience with CRM tools such as Salesforce, HubSpot, Zoho or Freshsales is preferred.
• Comfortable working with targets and KPIs.
• Good follow-up and organizational skills.
• Basic knowledge of MS Office and computer applications.