TELEMARKETING / TELESALES (Work From Home)

Private Advertiser; Penang; Remote; MYR 33,000 - 61,000; Full time

Job summary

Private Advertiser is seeking a results-driven Telesales Executive to join our corporate insurance team from home. You will lead outbound calls to prospective clients, explain General/Company insurance products in clear terms, and convert leads into policies. The role emphasizes persuasive communication, rapport-building, and accurate CRM data entry.

You will support lead generation, track progress in the CRM, and work with the local team on policy closure where required.

Qualifications

• Experience in telesales or customer-facing sales roles, preferably in insurance/financial services.
• Ability to explain complex insurance terms in simple language.
• High persistence and ability to handle rejection professionally.

Responsibilities

• Outbound calls to prospective clients to promote insurance products.
• Maintain accurate CRM records of calls, feedback, and sales progress.
• Build rapport with customers and gather feedback.

Skills

Telesales experience

Verbal communication

Resilience

CRM proficiency

Lead generation

Tools

CRM software

MS Office

Job description

TELEMARKETING / TELESALES (Work From Home)

We are looking for a results-driven Telesales Executive to join our corporate insurance team. You will be responsible for reaching out to potential customers, explaining various insurance products (General/Company), and converting leads into policies. The ideal candidate is a persuasive communicator who can build rapport quickly and navigate technical policy details with ease.

Key Responsibilities

Lead Generation & Conversion: Initiate outbound calls to prospective clients from provided leads to promote insurance products.

No Policy Consultation and no product recommendation needed (handle by local sales team)

Relationship building and feedback gathering.

Data Management: Maintain accurate records of all calls, customer feedback, and sales progress in the CRM system.

Required Qualifications & Skills

Experience: Proven track record in telesales, telemarketing, or a customer-facing sales role—ideally within the insurance or financial services sector.

Communication: Excellent verbal communication skills with the ability to explain complex insurance terms in simple language.

Resilience: A high level of persistence and the ability to handle rejection professionally.

Tech Savvy: Proficient in using CRM software and basic Microsoft Office tools.

Key Performance Indicators (KPIs)

Number of daily/weekly outbound calls.

Number of leads opportunity refer to sales teams

Conversion rate (leads to bound policies).

Quality and compliance scores on recorded calls.