TECHNICIAN, INFRASTRUCTURE

KPJ Healthcare Berhad; Johor; On-site; MYR 39,000 - 84,000; Full time

Job summary

KPJ Healthcare Berhad is seeking an IT Systems Technician to ensure the stability and reliability of critical medical IT platforms, including HITS, KCIS, EMRA and INFINITT PACS. You will perform hardware maintenance, software upgrades and data backups in a healthcare setting.

The role requires a Diploma in Information Technology or Computer Science and a strong awareness of healthcare IT regulations and data privacy.

Qualifications

• Diploma in Information Technology, Computer Science, or a related field.
• Knowledge of healthcare IT regulations and data privacy laws.

Responsibilities

• Ensure stability and reliability of HITS, KCIS, EMRA, and INFINITT PACS.
• Maintain good condition of HITS, KCIS, and INFINITT PACS systems.
• Perform electrical safety checks on computer equipment.
• Backup user’s data and support hardware/software upgrades.
• Collaborate with IT supplier for repairs and replacements.
• Monitor and implement cybersecurity measures and data protection protocols.
• Advise staff on security changes and password status.
• Arrange and monitor equipment for training and seminars.

Education

Diploma in Information Technology, Computer Science, or a related field

Job description

• Ensure the database HITS, KCIS, EMRA and INFINITT PACS stability and reliability.
• Ensure the HITS, KCIS and INFINITT PACS system running in a good condition.
• Conducting electrical safety checks on computer equipment
• Key in and update the inventory list in the Equipment Masterlist System.
• Ensure computers and hardware configuration followed IT Security audit requirements
• Ensure compliance with healthcare IT regulations and data privacy laws.
• Implement cybersecurity measures and data protection protocols. Monitor security of all technology (Anti-Virus and Active Directory domain control)
• Advise staff of security breach and/or change in password or security status
• Identify and prepare hardware for disposal when appropriate and ensure hardware is stripped and secured before disposal
• Arrange, maintain and monitor LCD and Notebook usage for internal and external training or seminar.
• Ensure the PA system is in good condition.
• Ensure proper setup, installation and relocation of desktop pc, laptop, printer and other peripherals
• Replacing parts as required and load all required software
• Assisting other IT-related hardware such as WIFI Access points, network switches, tablets and modems
• Backup user’s computer and server data.
• Working continuously on a task until completion (or referral to third parties, if appropriate)
• Handling of all network, hardware and software upgrades, failures, repairs and replacements internally and with our IT supplier

Job Requirement

Diploma in Information Technology, Computer Science, or a related field.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.