ASSISTANT, BILLING-1

KPJ Healthcare Berhad; Kuala Lumpur; On-site; MYR 28,000 - 47,000; Full time

Job summary

KPJ Healthcare Berhad in Malaysia seeks a detail-oriented Billing Clerk to enter patient charges, verify bill accuracy, and support discharge processing. You will interact with patients and staff, ensuring timely and correct billing at every step.

Responsibilities include generating bills, collecting payments, reconciling letters of guarantee, and coordinating deferred payments where needed. Knowledge of KCIS is a plus and a Diploma holder with 1 year of experience is welcome.

Qualifications

• Minimum: SPM/Diploma.
• Experience: Preferably 1 year in relevant billing/finance.
• Able to interact with patients and staff with professional conduct.

Responsibilities

• Enter charges related to the patient’s treatment.
• Check with other services to ensure charges are captured before discharge.
• Ensure billing is accurate.
• Attend to patient queries regarding the bill/charges.
• Generate patient’s bill and collect payments.
• Reconfirm Guarantee Letters, validity period, coverage limit.
• Arrange deferred payment after approval from authorized personnel.
• Prepare daily collection report and ensure tallies with the report.
• Responsible for the safety of the collections.

Skills

Billing

Patient service

Communication skills

Attention to detail

Education

SPM/Diploma

Tools

KCIS

Job description

• To handlingpatientsat counter whether for enquiry or hospitalization.

JOB DESCRIPTION

• Responsible to enter charges related to the patient’s treatment.
• Responsible to check with other services and to ensure that all charges have been properly taken up before patient is discharged.
• To check and ensure that billing is done accurately.
• To attend to patient’s queryregardingthe bill/charges.
• Responsible to generate patient’s bill and to collect all payments.
• To reconfirm all Guarantee Letters, validity period, coverage limit.
• To arrange the agreement of deferred payment after approval from authorized personnel.
• To prepare daily collection report and ensure collections tally with the report.
• Responsible for the safety of the collections.

OTHER RESPONSIBILITIES

• Toparticipateactively in any other new service that is introduced by the organization.
• Comply withCompany Policies,Healthand Safety Policies.
• Ensure conformance to all policies and procedures of ISO 900:2015, ISO14001:2015, OHSAS 18001:2015, HALAL, Malaysian HospitalAccreditationStandards.
• Ensure adherence to Standard Service Practice (SPP) at all times.
• Ensure adherence to related legal requirement.
• Provide processes that support patients and family rights during care regardless of age, race, language,religionand social status.
• Adopt and practices that Patient Safety Goals as safety improvement measures recommend by World Alliance for Patient Safety (2008).

REQUIREMENTS AND QUALIFICATIONS

Education:

• Minimum:SPM/Diploma.

Experience Required:

• Minimum:Preferably 1yearsrelevant working experience.

PERSONAL ATTRIBUTES

• Knowledgeable, flexible, good communicationskill, ability to maintain good relationships with alllevelsofstaff, productive, ability to produce accurate and thorough quality of work, resilient/ resourceful under pressure, display confidence,positive thinker, high discipline,cooperative, responsible, reliable, dependable, good leadership, high integrity.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Healthcare Services More than 10,000 employees

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.

KPJ Healthcare Berhad is the leading provider of private healthcare services in Malaysia, with a history dating back to 1981 when it introduced the first private specialist hospital in Johor. The Group's core values of Safety, Courtesy, Integrity, Professionalism, and Continuous Improvement drive its integrated network of more than 29 specialist hospitals across Malaysia. Additionally, KPJ has expanded its presence internationally, with hospitals in Indonesia, Bangkok, and Bangladesh, as well as investments in retirement and age-care resorts in Australia and Malaysia.

KPJ's competitive advantage stems from its extensive reach and accessibility throughout the nation, offering a wide range of medical specialist services, some of which are pioneering in the country's healthcare industry. The company also excels in utilizing integrated technology to enhance patient care, including the adoption of Cloud Computing and continuous improvements to the KPJ Clinical Information System (KCIS). Furthermore, KPJ is exploring digitalized medical technology applications in areas such as E-Pharmacy, wearable technology, robotics, Artificial Intelligence (AI), and the Internet of Things (IoT).

With over three and a half decades of experience in hospital development and management, KPJ is built on strong fundamentals, positioning it well for the evolving healthcare industry. The company's health tourism segment has experienced significant growth through aggressive marketing strategies, expanding its footprint in various regions.

In addition to hospital-based care, KPJ has made strides in healthcare-related industries, particularly in KPJ Senior Living Care services and Healthcare Education, recognizing their potential for the future due to increasing consumer demand. KPJ hospitals have received recognition from accreditation bodies, ensuring the quality and safety of their services.

The company is committed to giving back to the community and has established a network of Klinik Wakaf An-Nur (KWAN) charity clinics and a Hospital Waqaf An-Nur (HWAN) to provide care to the underprivileged. With 18 KWAN clinics and five mobile clinics, KPJ's efforts have positively impacted over one million patients since 1998.

Overall, KPJ Healthcare Berhad's extensive network, commitment to innovation, and dedication to quality healthcare services and community outreach make it a prominent and trusted player in the private healthcare industry.