Technician

Swiss-Garden International Hotels, Resorts & Inns (A member of OSK Group); Genting Highlands; On-site; MYR 27,000 - 47,000; Full time

Benefits offered by this job

Competitive remuneration

Professional development and training

Access to resort facilities

Job summary

Swiss-Garden International Hotels, Resorts & Inns is seeking a skilled Technician to join our on-site maintenance team at Genting Highlands, Pahang. You will maintain electrical, plumbing, HVAC, and building systems, diagnose faults, and respond to guest and staff maintenance requests with high-quality workmanship.

You will document maintenance activities, support larger projects with the engineering team, and uphold safety and regulatory standards to ensure guest comfort and operational

Qualifications

• Proven maintenance experience in hospitality, facilities, or similar environment.
• Strong knowledge of building systems and equipment operation.
• Excellent diagnostic and repair abilities with hand/power tools.

Responsibilities

• Perform routine maintenance and inspections of electrical, plumbing, HVAC, and building systems.
• Diagnose and repair faults to minimise downtime.
• Respond to maintenance requests with swift, high-quality workmanship.
• Maintain detailed records of work, parts used, and servicing schedules.
• Conduct preventative maintenance to pre-empt issues.
• Collaborate with the team on larger projects and upgrades.
• Ensure safety compliance during all activities.
• Operate and maintain equipment per manufacturer specs.

Skills

Problem-solving

Maintenance experience

Teamwork

Communication skills

Independent worker

Education

Technical certification in electrical/plumbing/HVAC or related trade

Job description

About the role

We are seeking a skilled and dedicated Technician to join our maintenance and technical operations team at Swiss-Garden International Hotels, Resorts & Inns in Genting Highlands, Pahang. This is a full-time position based on-site at our resort property. As a Technician, you will play a crucial role in ensuring that all technical systems, equipment, and facilities operate smoothly and efficiently. Your work will directly contribute to maintaining the high standards of comfort and service that our guests expect from a premier hospitality destination. This position is essential to our commitment to operational excellence and guest satisfaction.

What you'll be doing

Performing routine maintenance and inspections of electrical systems, plumbing fixtures, HVAC equipment, and other building systems throughout the resort

Diagnosing and repairing technical faults and equipment malfunctions promptly to minimise downtime

Responding to maintenance requests from guests and staff, ensuring swift resolution and high-quality workmanship

Maintaining detailed records of all maintenance work completed, parts used, and equipment servicing schedules

Conducting preventative maintenance programmes to identify and address potential issues before they become problematic

Collaborating with the maintenance team to execute larger projects and facility upgrades

Ensuring compliance with health, safety, and building regulations during all maintenance activities

Operating and maintaining technical equipment and tools in accordance with manufacturer specifications and safety standards

Supporting the engineering team with troubleshooting and problem-solving for complex technical issues

To also operate and have experience in AV

What we're looking for

A recognised technical qualification or certification in a relevant trade, such as electrical, plumbing, HVAC, or mechanical engineering

Proven experience working as a Technician, preferably in hospitality, facilities management, or a similar environment

Strong knowledge of building systems, maintenance practices, and equipment operation

Proficiency in using hand tools, power tools, and diagnostic equipment

Excellent problem-solving skills and the ability to work independently as well as part of a team

Strong attention to detail and a commitment to maintaining high standards of workmanship

Good communication skills and the ability to interact professionally with colleagues and guests

A valid driver's licence would be advantageous

Physical fitness and the ability to perform tasks that may involve lifting, climbing, or working at heights

Knowledge of safety protocols and a proactive approach to workplace health and safety

What we offer

Swiss-Garden International Hotels, Resorts & Inns is committed to providing a supportive and inclusive workplace where our team members can thrive. We offer competitive remuneration, opportunities for professional development and training to enhance your technical skills, a collaborative team environment that values your contributions, and access to resort facilities and employee benefits. We believe in creating a positive work culture that recognises dedication and supports career progression within our organisation.

About us

Swiss-Garden International Hotels, Resorts & Inns, a member of the OSK Group, is a prestigious hospitality brand known for delivering exceptional guest experiences across our luxury properties. Our resorts combine modern comfort with natural beauty, offering guests world-class facilities and personalised service. We are committed to maintaining the highest standards of operational excellence, safety, and environmental responsibility. Our team is the heart of our success, and we pride ourselves on fostering a workplace culture that encourages professionalism, teamwork, and continuous improvement. At Swiss-Garden, we believe in investing in our people and creating opportunities for meaningful career development.

If you are a skilled Technician looking to join a dynamic hospitality team and make a tangible difference in a premier resort environment, we would like to hear from you to be considered for this exciting opportunity.

Swiss-Garden International Hotels, Resorts & Inns is a home-grown hospitality brand under the OSK Group, a conglomerate with diversified business interests in property development, construction and financial services.

Established in 1991, we manage and operate a portfolio of hospitality properties, with a combined room inventory of over 1,900 guestrooms and an award-winning 18-hole golf course.

Ideally located, our contemporary-style hotels provide exquisite culinary experiences, team building programs, beach weddings and MICE facilities cater up to 1,000 guests.

Our brand exudes warm hospitality with a quest to attain service excellence. Find out more about us at www.swissgarden.com.

Swiss-Garden International Hotels, Resorts & Inns is a home-grown hospitality brand under the OSK Group, a conglomerate with diversified business interests in property development, construction and financial services.

Established in 1991, we manage and operate a portfolio of hospitality properties, with a combined room inventory of over 1,900 guestrooms and an award-winning 18-hole golf course.

Ideally located, our contemporary-style hotels provide exquisite culinary experiences, team building programs, beach weddings and MICE facilities cater up to 1,000 guests.

Our brand exudes warm hospitality with a quest to attain service excellence. Find out more about us at www.swissgarden.com.