Senior Sales Manager/Sales Manager

Swiss-Garden International Hotels, Resorts & Inns (A member of OSK Group); Kuala Lumpur; On-site; MYR 90,000 - 170,000; Full time

Benefits offered by this job

Comprehensive medical and health保险覆盖

Generous annual leave and work-life"

Professional development opportunities

Hotel stay discounts for you and your家

Job summary

Swiss-Garden International Hotels, Resorts & Inns in Kuala Lumpur is seeking a Sales Manager to drive revenue growth and expand the customer base for our premier hospitality brand. Based in Kuala Lumpur City Centre, you will craft and execute sales strategies, oversee key accounts, and lead a sales team to achieve targets.

You will build relationships with corporate clients, travel agencies and government entities, while collaborating with Marketing on campaigns that boost sales.

Qualifications

• Diploma in Marketing or related field.
• Minimum 4 years in sales/telemarketing in hotel industry.
• Proven track record of sales achievement.
• Dynamic, dedicated, independent and a team player.
• Excellent interpersonal and communication skills.
• Possess valid driving license and own transport.
• Proficiency in Mandarin is an added advantage.

Responsibilities

• Develop and execute comprehensive sales plans to meet revenue targets.
• Build and maintain relationships with key accounts, travel agencies and corporate clients.
• Identify new business opportunities and secure contracts through negotiations.
• Monitor market trends and competitor activity to identify growth avenues.
• Provide regular sales reports and performance analysis to management.
• Mentor and coach the sales team to enhance skills and productivity.
• Collaborate with marketing to develop campaigns that drive sales.
• Conduct personal sales calls to six companies daily and five client calls by phone.

Skills

Interpersonal skills

Communication skills

Driving license

Mandarin language

Team player

Education

Diploma in Marketing or related

Job description

About the role

As a Sales Manager at Swiss-Garden International Hotels, Resorts & Inns, you will play a crucial role in driving sales and revenue for our premier hospitality brand. In this full-time role, you will be based in the vibrant Kuala Lumpur City Centre, where you will devise and implement effective sales strategies to expand our customer base and market share.

What you'll be doing

Developing and executing comprehensive sales plans to meet and exceed revenue targets

Building and maintaining strong relationships with key accounts, travel agencies, and corporate clients

Identifying new business opportunities and securing contracts through effective negotiations

Monitoring market trends and competitor activity to identify new growth avenues

Providing regular sales reports and performance analysis to the management team

Mentoring and coaching the sales team to enhance their skills and productivity

Collaborating with the marketing team to develop and implement campaigns that drive sales.

Sales Targets - To achieve sales targets allocated by Senior Director of Sales & Marketing.

Market Coverage - To effectively cover the market according to territory and types of customers allocated, namely corporate clients, clubs and associations, government, semi-government, embassies, etc.

Sales Calls - To conduct personal sales calls to a minimum of six companies each day in order to establish and maintain a strong base of accounts. In addition, to make telephone calls to at least five (5) clients each day to maintain contract, in the morning before going out and in the evening after returning from field work.

Customer Rapport - To build strong rapport with key accounts and provide efficient service to maintain business support.

Keep track of information that is likely to affect our target markets, new business

Sales Reports - To ensure reports requested by Senior Director of Sales & Marketing are properly prepared and submitted on time.

Quotation & Follow-Up - To ensure quotations for customers enquiries are prepared and sent promptly and follow-up accordingly to close the sale.

Others - To assist Senior Director of Sales & Marketing in work related to Sales & Marketing when requested. Work delegated must be handled independently and efficiently until completion.

What we’re looking for

1. Diploma in Marketing or related.

2. Minimum 4 years working experience in sales and telemarketing in hotel industry.

3. Proven track record of achievement in sales.

4. Dynamic, dedicated, independent and a team player.

5. Excellent interpersonal & communication skills

6. Possess valid driving license and own transport.

7. Proficiency in Mandarin language is an added advantage.

What we offer

At Swiss-Garden International Hotels, Resorts & Inns, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, you will enjoy a range of benefits, including:

• Comprehensive medical and health insurance coverage
• Generous annual leave and work-life balance initiatives
• Opportunities for professional development and career advancement
• Discounted rates at our hotels and resorts for you and your family
• A vibrant and supportive company culture that values teamwork and innovation

About us

Swiss-Garden International Hotels, Resorts & Inns is a leading hospitality brand with a growing portfolio of properties across Malaysia and the region. As a member of the OSK Group, we are committed to delivering exceptional service and unforgettable experiences to our guests. With a focus on sustainable practices and community engagement, we are dedicated to being a responsible corporate citizen and an employer of choice.

Swiss-Garden International Hotels, Resorts & Inns is a home-grown hospitality brand under the OSK Group, a conglomerate with diversified business interests in property development, construction and financial services.

Established in 1991, we manage and operate a portfolio of hospitality properties, with a combined room inventory of over 1,900 guestrooms and an award-winning 18-hole golf course.

Ideally located, our contemporary-style hotels provide exquisite culinary experiences, team building programs, beach weddings and MICE facilities cater up to 1,000 guests.

Our brand exudes warm hospitality with a quest to attain service excellence. Find out more about us at www.swissgarden.com.

Swiss-Garden International Hotels, Resorts & Inns is a home-grown hospitality brand under the OSK Group, a conglomerate with diversified business interests in property development, construction and financial services.

Established in 1991, we manage and operate a portfolio of hospitality properties, with a combined room inventory of over 1,900 guestrooms and an award-winning 18-hole golf course.

Ideally located, our contemporary-style hotels provide exquisite culinary experiences, team building programs, beach weddings and MICE facilities cater up to 1,000 guests.

Our brand exudes warm hospitality with a quest to attain service excellence. Find out more about us at www.swissgarden.com.