Technical Writer - Engineering at Mettler-Toledo

Mettler Toledo AG; Petaling Jaya; On-site; MYR 56,000 - 100,000; Full time

Benefits offered by this job

Bonus

Medical and Dental Benefits

Life Insurance

Job summary

METTLER TOLEDO is seeking a technical writer to create and maintain top-quality documentation for Product Inspection solutions, translating complex technical content into user-friendly manuals and guides. You will collaborate with product managers, engineers, and SMEs to ensure accuracy and timely releases.

You will use Schema ST4, CCMS, and XML/DITA standards, support localization workflows, and adhere to regulatory and safety guidelines while driving content automation and best practices.

Qualifications

• Bachelor’s degree in Technical Communication, Engineering, or related field.
• Minimum 3 years of technical writing experience in tech industries.
• Experience documenting products with software, hardware, electronics, electrical, and mechanical systems.
• Experience collaborating with engineering teams, product managers, and SMEs.
• Experience managing documentation across multiple releases.
• Working knowledge of CCMS.
• Higher qualification in Technical Communication is a plus.

Responsibilities

• Create high-quality technical documentation including manuals, installation guides, service manuals, and troubleshooting guides.
• Translate complex technical information into clear, concise, user-focused content meeting standards.
• Maintain documentation for Product Inspection solutions and support product launches.
• Collaborate with product managers, engineers, and SMEs to gather and validate information.
• Develop structured content using Schema ST4 and component content management methodologies.
• Coordinate localization and translation workflows with providers.
• Ensure documents comply with company standards, regulatory requirements, safety guidelines.

Skills

Technical writing

Schema ST4

XML/DITA

CCMS

Illustration tools

Localization coordination

Cross-functional collaboration

Education

Bachelor's degree in Technical Communication/Engineering

Tools

Adobe Illustrator

XMetaL

IXIASOFT CCMS

DITAworks

SDL Tridion Docs

Acrolinx

Job description

Location: Petaling Jaya, Selangor, Malaysia

Our Opening and Your Responsibilities

• Create high-quality technical documentation, including user manuals, installation guides, service manuals, and troubleshooting guides. Translate complex technical information into clear, concise, user-focused content that meets applicable standards and requirements.
• Create, edit, and maintain documentation for Product Inspection solutions. Review and revise content to ensure accuracy, consistency, and clarity. Support product launches by delivering complete and timely documentation.
• Work closely with product managers, engineers, software developers, service teams, and Subject Matter Experts (SMEs) to gather, validate, and maintain technical information. Develop a strong understanding of products and services to ensure documentation accuracy.
• Author and maintain structured content using Schema ST4 and component content management methodologies. Manage content reuse, topic-based authoring, metadata, and information architecture. Coordinate localization and translation workflows with internal and external providers.
• Follow and maintain documentation templates, style guides, and content management best practices. Ensure all documentation complies with company standards, regulatory requirements, safety guidelines, and industry best practices.
• Stay up to date with industry trends and technical documentation best practices. Identify opportunities to improve documentation processes through automation, content reuse, and digital transformation initiatives.

What You Need to Succeed Requirements

• Bachelor’s degree in Technical Communication, Engineering, or a related field.
• Minimum 3 years of technical writing experience, preferably within a technical or technology-focused industry.
• Experience developing technical documentation for products that combine software, hardware, electronics, electrical, and mechanical systems.
• Experience collaborating with engineering teams, product managers, and technical Subject Matter Experts (SMEs).
• Experience managing documentation across multiple product releases and development projects.
• Working knowledge of Component Content Management Systems (CCMS).
• A higher qualification in Technical Communication or a related discipline is an advantage.

Technical Skills

• Strong understanding of technical communication principles and best practices.
• Experience with Schema ST4 or similar component content management systems such as IXIASOFT CCMS, SDL Tridion Docs, DITAworks, or Acrolinx.
• Experience creating technical illustrations and graphical content using tools such as Adobe Illustrator and Callout Designer.
• Knowledge of XML architecture, structured authoring, and DITA standards.
• Proficiency in Microsoft Office applications and Adobe Acrobat Pro.
• Familiarity with HTML, XML, and other markup languages.
• Experience using XML authoring tools such as XMetaL or equivalent solutions.
• Knowledge of translation tools and localization processes.
• Experience creating visual content such as graphics, diagrams, screenshots, and flowcharts is an advantage.

Our Offer to You

• 1.5-month contractual bonus
• Medical and Dental Benefit (spouse and children)
• Life Insurance plan

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment We promote equal opportunity worldwide and value diversity in our teams in terms of business background, area of expertise, gender and ethnicity. For more information on our commitment to Sustainability, Diversity and Equal Opportunity please visit us here.