Technical Writer at W Generation Trading

W Generation Trading; Petaling Jaya; On-site; MYR 39,000 - 67,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Maternity leave

Opportunities for promotion

Professional development

Vision insurance

Job summary

W Generation Trading in Petaling Jaya, Malaysia is hiring a Technical Writer to join our team on site. The role focuses on creating and maintaining clear technical documentation, including user manuals, API docs, installation guides, SOPs and knowledge base articles.

You will collaborate with product teams to ensure accuracy and consistency across all materials. The right candidate has a Bachelor's in Computer Science or related field, at least 2 years of hands-on technical writing in

Qualifications

• Excellent written and verbal communication.
• Strong attention to detail and accuracy.
• Ability to explain complex concepts in simple terms.
• Familiarity with software development concepts, APIs and versioning.
• Basic knowledge of Python, JavaScript or C# for API docs.

Responsibilities

• Research, write, and edit high-quality technical documentation.
• Produce user manuals, API documentation, installation guides, SOPs, release notes.
• Collaborate with SMEs to gather information and ensure accuracy.
• Organize and maintain documentation libraries.
• Ensure content adheres to style guides and industry standards.
• Participate in product meetings to stay current on features.
• Manage documentation projects from concept to publication.
• Suggest improvements to documentation processes and tools.

Skills

Written communication

Verbal communication

Attention to detail

Explain complex concepts

API documentation basics

Programming language basics

Education

Bachelor's degree in Computer Science or related field

Job description

Apply for Technical Writer at W Generation Trading in Petaling Jaya, M10, MY.

This Full time on site position offers great opportunities for career growth.

Position: Technical Writer

Salary: RM 3,500 - RM 6,000

Location: Imazium, Uptown Damansara

Working Days: 8.30am - 5.30pm / Mon - Fri

Job Responsibilities:

Research, write, and edit high-quality technical documentation including:

• User manuals
• API documentation
• Installation guides
• Standard operating procedures (SOPs)
• Release notes and knowledge base articles

• Collaborate with subject matter experts to gather technical information.
• Organize and maintain internal documentation libraries.
• Review and edit content created by other teams for clarity, consistency, and accuracy.
• Ensure all documentation adheres to the company's style guide and industry standards.
• Participate in product meetings and demos to stay current with product features and updates.
• Manage documentation projects from concept through publication.
• Recommend improvements to existing documentation processes and tools.

Job Requirements:

• Bachelor's degree in Computer Science, or a related field.
• Proven experience in technical writing, preferably within a software/IT environment, with at least 2 years of hands-on experience.
• Exceptional written and verbal communication skills.
• Strong attention to detail and accuracy.
• Ability to explain complex concepts in simple, clear, and concise language.
• Familiarity with software development concepts, APIs, and versioning.
• Basic knowledge of programming languages (e.g., Python, JavaScript, C#) for API documentation.

Pay: RM3,500.00 - RM6,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development
• Vision insurance

Application Question(s): Do you understand the programming languages (e.g., Python, JavaScript, C#)?

Education: Bachelor's (Preferred) Experience: Technical Writing: 2 years (Preferred) Work Location: In person