Technical Writer at PA Management Sdn Bhd

PA Management Sdn Bhd; Petaling Jaya; On-site; MYR 39,000 - 67,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Parental leave

Professional development

Vision insurance

Education: Diploma/Advanced Diploma (P

Job summary

PA Management Sdn Bhd is seeking a detail-oriented Technical Writer to produce clear, user-friendly documentation for software products. You will work closely with engineers, product managers, and customer support to translate complex information into accessible content for diverse audiences.

The role emphasizes meticulous detail, adherence to style guides, and delivering high-quality manuals, API documentation, installation guides, SOPs, and knowledge base articles while supporting product

Qualifications

• Bachelor's degree in Computer Science or related field.
• At least 2 years of hands-on technical writing experience.
• Ability to explain complex concepts clearly and concisely.

Responsibilities

• Research, write, and edit high-quality technical documentation including user manuals, API documentation, installation guides, SOPs, release notes, and knowledge base articles.
• Collaborate with subject matter experts to gather technical information and ensure accuracy.
• Organize and maintain internal documentation libraries and ensure adherence to the company's style guide and industry standards.
• Review and edit content produced by other teams for clarity and consistency.
• Manage documentation projects from concept through publication and contribute to process improvements.

Skills

Technical writing

Communication

API documentation familiarity

Education

Bachelor's degree in Computer Science

Tools

Python

JavaScript

C#

Job description

Position: Technical Writer

Salary Range: RM 3,500 - RM 6,000

Location: Damansara Uptown, PJ

Working Hours: Monday to Friday, 8.30 AM - 5.30 PM

Job Summary

We are seeking a detail-oriented and highly organized Technical Writer to join our team. In this role, you’ll be responsible for creating clear, concise, and user-friendly documentation to support our products and services. You will work closely with engineers, product managers, and customer support teams to gather technical information and translate it into accessible content for various audiences.

Job Responsibilities

Research, write, and edit high-quality technical documentation including:

• User manuals
• API documentation
• Installation guides
• Standard operating procedures (SOPs)
• Release notes and knowledge base articles

Collaborate with subject matter experts to gather technical information. Organize and maintain internal documentation libraries. Review and edit content created by other teams for clarity, consistency, and accuracy. Ensure all documentation adheres to the company’s style guide and industry standards. Participate in product meetings and demos to stay current with product features and updates. Manage documentation projects from concept through publication. Recommend improvements to existing documentation processes and tools.

Job Requirements

Bachelor's degree in Computer Science, or a related field.

Proven experience in technical writing, preferably within a software/IT environment, with at least 2 years of hands-on experience.

Exceptional written and verbal communication skills. Strong attention to detail and accuracy. Ability to explain complex concepts in simple, clear, and concise language.

Familiarity with software development concepts, APIs, and versioning. Basic knowledge of programming languages (e.g., Python, JavaScript, C#) for API documentation.

Pay

RM3,500.00 - RM6,000.00 per month

Benefits

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance
• Education: Diploma/Advanced Diploma (Preferred)
• Experience: JavaScript: 1 year (Preferred)
• C#: 1 year (Preferred)
• Technical Writer: 1 year (Preferred)
• Python: 1 year (Preferred)
• Work Location: In person