Technical Writer at GENO Management

GENO Management

Petaling Jaya

On-site

MYR 39,000 - 67,000

Full time

13 days ago

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Benefits offered by this job

Dental insurance

Health insurance

Maternity leave

Opportunities for promotion

Parental leave

Professional development

Vision insurance

Job summary

GENO Management is seeking a detail-oriented Technical Writer to develop clear, accurate, and user-friendly documentation for our software and technical products. You will work with engineering, product, and support teams to translate complex information into structured content for both technical and non-technical users.

Based on location in Malaysia, the role is onsite at Imazium, Uptown Damansara. Salary ranges from RM3,500 to RM6,000 monthly with standard benefits and opportunities for growth.

Qualifications

Bachelor’s degree or higher in CS/IT/Eng/Communications or related field.
Minimum 2 years in technical writing, preferably software/IT.
Excellent written communication with strong attention to detail.
Ability to translate complex concepts for diverse audiences.
Familiarity with APIs and system documentation; basic programming knowledge (Python/JS/C#) is a plus.

Responsibilities

Create and maintain technical docs such as user guides, SOPs, API docs, installation manuals, release notes, and knowledge bases.
Collaborate with engineering, product, QA, and support to gather accurate information.
Translate complex tech concepts into clear, structured documents.
Review and update existing documentation for accuracy and consistency.
Maintain documentation repositories and version control; ensure proper organization.
Follow internal style guides and quality standards; participate in product discussions.

Skills

Attention to detail

Written communication

Ability to simplify complex concepts

Organization

Education

Bachelor’s Degree in CS/IT/Eng/Comm

Diploma/Advanced Diploma (Preferred)

Tools

Version control

Documentation tools

Job description

Company: GENO Management

Full time on site position offers great opportunities for career growth.

Position: Technical Writer

Salary: RM 3,500 - RM 6,000

Location: Imazium, Uptown Damansara

Working Days: 8.30am – 5.30pm / Mon – Fri

Job Summary

We are seeking a detail-oriented Technical Writer to develop clear, accurate, and user-friendly documentation for our software and technical products. The role collaborates closely with engineering, product, and support teams to translate complex technical information into structured content for both technical and non-technical users.

Job Responsibilities

Create and maintain technical documentation such as user guides, SOPs, API documentation, installation manuals, release notes, and knowledge base articles.
Work with developers, product managers, QA, and support teams to gather accurate technical information.
Translate complex technical concepts into clear, concise, and well-structured documentation.
Review, edit, and update existing documentation to ensure accuracy, consistency, and relevance.
Maintain documentation repositories, version control, and proper content organization.
Ensure all documentation follows internal style guides and quality standards.
Participate in product discussions, testing, and feature reviews to understand system functionality.
Continuously improve documentation processes, templates, and tools.

Job Requirements

Bachelor’s Degree in Computer Science, Information Technology, Engineering, Communications, or related field.
Minimum 2 years of experience in technical writing, preferably in a software or IT environment.
Excellent written communication skills with strong attention to detail.
Ability to simplify complex technical concepts for different audiences.
Familiarity with software development concepts, APIs, and system documentation.
Basic understanding of programming languages such as Python, JavaScript, or C# is an advantage.
Strong organizational skills with the ability to manage multiple documentation tasks effectively.

Pay: RM3,500.00 - RM6,000.00 per month

Benefits