On-site Software Documentation Specialist – Flexible Schedule

GENO; Kuala Lumpur; On-site; MYR 39,000 - 67,000; Full time

Benefits offered by this job

Cell phone reimbursement

Dental insurance

Flexible schedule

Free parking

Maternity leave

Opportunities for promotion

Parental leave

Professional development

Job summary

GENO is seeking a detail-oriented Technical Writer to produce clear, accurate documentation for our software products and services. You will work closely with developers, product managers, and support teams to translate technical information into content that is easy to understand for different audiences.

We require a Bachelor’s degree and at least 2 years of technical writing experience, with knowledge of APIs, software development concepts, and programming languages such as JavaScript or C#.

Qualifications

• Bachelor’s degree in a related field.
• Minimum 2 years of experience in technical writing.
• Strong written and verbal communication skills.
• Ability to simplify complex technical concepts.
• Basic understanding of software development, APIs, and workflows.
• Familiarity with Python, JavaScript, or C# is advantageous.
• Experience with documentation tools or CMS is a plus.

Responsibilities

• Research, write, and maintain technical documentation (user manuals, API docs, SOPs, guides, release notes, knowledge base).
• Collaborate with engineers, product managers, and support teams to gather information.
• Organize and maintain documentation repositories.
• Review and edit content for clarity, accuracy, and consistency.
• Ensure documentation aligns with company standards and style guidelines.
• Participate in product discussions to stay updated on new features.
• Manage documentation tasks within project timelines.
• Continuously improve documentation structure and usability.

Skills

JavaScript

C#

Documentation writing

Attention to detail

Education

Bachelor's degree in Computer Science, Communication, English, or related field

Tools

Documentation tools

Content management systems

Job description

GENO is seeking a detail-oriented Technical Writer to produce clear, accurate documentation for our software products and services. You will work closely with developers, product managers, and support teams to translate technical information into content that is easy to understand for different audiences.

We require a Bachelor’s degree and at least 2 years of technical writing experience, with knowledge of APIs, software development concepts, and programming languages such as JavaScript or C#.