Technical Support Engineer

Aminia Management Sdn Bhd; Subang Jaya; On-site; MYR 48,000 - 64,000; Full time

Job summary

AMINIA MANAGEMENT SDN BHD in Subang Jaya, Selangor, is seeking a dynamic Technical Support Engineer to join our network services team. You will handle technical support and resolve client network issues, ensuring services stay up and running.

The ideal candidate holds a Bachelor’s Degree or Diploma in CS/Engineering/IT or related, with 1–2 years of experience, or fresh graduates. You should be able to work on shifts, be passionate about IT, and possess strong analytical and problem-solving

Qualifications

• Bachelor’s Degree/Diploma in Computer Science/Engineering/IT Related/Mathematics or equivalents.
• 1-2 years of similar working experience, fresh graduates are encouraged to apply.
• Able to work on shifts, on standby/on-calls basis.
• Passionate about IT and technology.
• Strong analytical and problem-solving skills.

Responsibilities

• To provide technical support and services in resolving network issues of the clients.
• To ensure the network services provided to clients are always up and operational.
• To ensure incident tickets are responded and updated properly, resolved in a shortest time possible within the SLA.
• To constantly update technical knowledge and skills by attending in-house and/or external courses, reading manuals, help files and other sources of knowledge.

Skills

Team player

Problem solving

Analytical skills

Education

Bachelor’s Degree/Diploma in Computer Science/Engineering/IT Related/Mathematics or equivalents

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

AMINIA MANAGEMENT SDN BHD is a wholly owned Malaysian company located in Subang Jaya, Selangor. We design, deploy and manage critical network infrastructure. Committed to deliver excellent service with strong after sales support covering nationwide.

We are currently looking for a dynamic and committed individual to join and grow with us.

Technical Support Engineer
(Based in Subang Jaya, Selangor)

Responsibilities:

To provide technical support and services in resolving network issues of the clients.

To ensure the network services provided to clients are always up and operational.

To ensure incident tickets are responded and updated properly, resolved in a shortest time possible within the SLA.

To constantly update technical knowledge and skills by attending in-house and/or external courses, reading manuals, help files and other sources of knowledge.

Requirements:

Bachelor’s Degree/Diploma in Computer Science/Engineering/IT Related/Mathematics or equivalents.

Preferably, 1-2 years of similar working experience, fresh graduates are also encouraged to apply.

Able to work on shifts, on standby/on-calls basis.

Passionate about IT and technology.

Excellent problem-solving skills and team player.

Responsible and passionate for continuous learning, very adaptive and highly motivated.

Strong analytical and problem-solving skills.