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Jora Malaysia is seeking a technically skilled professional to handle product-related queries from customers, field personnel and internal stakeholders. The role includes conducting application, installation and new product training, and driving business development by delivering technical solutions based on customer needs and market feedback.
The ideal candidate holds a bachelor's degree in engineering with at least five years in the HVAC/R industry, and possesses hands-on knowledge of
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The role will be responsible for handling technical queries related to products from customers, field personnel, and internal stakeholders. Key responsibilities include conducting application, installation, and new product training, as well as driving business development by providing technical solutions based on customer needs and market feedback.
Handle technical queries related to products from customers, field personnel, and internal stakeholders
Conduct application training
Conduct new product training
Drive business development by providing technical solutions based on customer needs and market feedback
Bachelor's degree (or equivalent) in Engineering
Minimum 5 years of experience in the HVAC/R industry
Strong hands-on technical knowledge of compressors (fixed and variable speed), system design, electrical systems, inverter drives, controllers, and troubleshooting
Experience with oil-free compressor and system development
Strong written and verbal English communication skills
Proficient in MS Office, Windows, email, internet applications, and advanced Excel
Strong planning, organizational, and prioritization skills
High attention to detail
Ability to communicate effectively across all organizational levels
Able to work independently while collaborating effectively within a team