Technical Engineer

American Air Filter Manufacturing Sdn. Bhd.; Selangor; On-site; MYR 60,000 - 90,000; Full time

Benefits offered by this job

On-site work

Job summary

American Air Filter Manufacturing Sdn. Bhd.

in Malaysia seeks a Technical Engineer to provide technical service and support on product applications, trials, troubleshooting and consultation to customers and industry. Responsibilities include on-site setup, training for sales, consultants, engineers and end users; install and configure product applications; travel up to 25% overseas with short-notice; strong product knowledge and ability to explain sophisticated tech.

Qualifications

• Bachelor’s degree in Mechanical, Mechatronics, Electrical or Chemical Engineering (or equivalent).
• 1–2 years working experience in Air Filtration Equipment, Cleanroom or HVAC industry; fresh graduates welcome.
• Proficient with Microsoft Office; strong analytical and planning skills.
• Willingness to travel overseas up to 25% on short notice.

Responsibilities

• Provide technical service and support on product applications, trials, troubleshooting and consultation.
• Install and configure product applications; deliver product training to sales, consultants, engineers and end users.
• Understand customer needs and propose suitable solutions; translate complex tech to non-technical users.
• Travel to plan sites for startup, integration and training services; on-site setup and commissioning.

Skills

Technical support

Customer training

Troubleshooting

Product knowledge

Communication skills

Organizational skills

Education

Mechanical / Mechatronics / Electrical / Chemical Engineering

Tools

Microsoft Office

Job description

The ideal candidate will provide technical service and support on Company product applications, product trial runs, troubleshooting and technical consultation to customer / Industry.

A day in the life of...

To understand the needs of the key accounts to propose suitable solutions based on requirement.

Contains interpreting and explaining high sophisticated technical material to end users, sales person, clients, concentrating on revealing how a product can solve specific problems.

Provide technical / product training for sales people, consultant, engineers and end users at targeted accounts.

Technical Engineer install and configure product applications.

Technical Engineer require maintain expert level of product knowledge and applications.

Articulate technology and product positioning to both business and technical users.

Provide design and specification development support to consultants, integrators, and distributors.

To enhance customer service satisfaction.

Listen, understand and convey customer requirements.

Resolve customer issues or difficulties in a manner that is consistent with company mission, values and financial objectives.

On site Fan Filter Unit setup , software setup, testing & commissioning, provide total solution, technical support, and etc.

Travel to plan sites to preform start up, integration & training services.

Other assigned duties as required by superior / management from time to time.

What will make you successful

Candidates must possess a Bachelor’s Degree in Mechanical / Mechatronics / Electrical / Chemical Engineering or equivalent.

At least 1 - 2 years’ working experience in in Air Filtration Equipment, Cleanroom or HVAC industry. However, fresh graduates are encouraged to apply.

Knowledge in Microsoft Office.

Strong analysis, planning, Initiative & able to work independently.

Ability to prioritize tasks based on urgency and importance.

Motivation to learn new skills and technologies.

Systematic & positive problem-solving approach.

Available for Travel Oversea 25% & must be able to travel at short notice.

Do you believe in working in a company that is driven by a greater and meaningful purpose?

At AAF, work is more than just a job. We understand the vital importance of clean air. We are committed to providing clean air solutions around the globe for over a century to help improve our quality of life, increase productivity, protect critical processes and equipment, and create products that advance the human condition.