Technical Delivery Manager, Core Banking

WhiteCrow Research; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

WhiteCrow Research seeks a Technical Delivery Manager to lead a team working on Core Banking ATM Host Systems and CustomerStatements. You will drive end-to-end delivery, ensure on-time quality, and manage AS400-based development with COBOL and RPG expertise.

You will apply DevOps practices, oversee deployments via ALDON, and coordinate with stakeholders to define scope, timelines, and resources while upholding security standards for ATM transactions.

Qualifications

• 9+ years in banking IT systems with 4–5 years in ATM Host systems.
• Hands-on AS400, COBOL and RPG expertise.
• Experience with DB2 and ALDON on AS400.
• Knowledge of ATM encryption/security protocols.
• Strong DevOps knowledge and practices.
• Proven ability to lead delivery teams in complex projects.
• Solid understanding of SDLC, Agile, and hybrid methodologies.

Responsibilities

• Lead and manage a team working on Core Banking ATM Host Systems and CustomerStatements development.
• Oversee end-to-end delivery of ATM host and statement solutions, ensuring on-time, quality delivery.
• Manage development, maintenance, and enhancements of systems using AS400 technologies.
• Coordinate deployments using ALDON for automation and version control on AS400.
• Collaborate with stakeholders to define scope, timelines, and resources.
• Ensure security protocols and encryption standards for ATM transactions.
• Apply DevOps practices to improve automation, deployment, and operations.
• Coordinate cross-functional teams and manage third-party vendors as needed.
• Monitor delivery progress, risk, and issue resolution throughout the lifecycle.
• Provide leadership and mentoring to technical teams, aligning with business goals.
• Support incident management and root cause analysis for ATM production issues.
• Provide status updates and risk assessments to business and IT stakeholders.
• Maintain release schedules, QA metrics, and issue logs.

Skills

Team leadership

Delivery management

DevOps practices

SDLC

Agile methodologies

Stakeholder communication

Mentoring

Security/encryption

Tools

AS400

COBOL

RPG

DB2

ALDON

Job description

We are global talent research, insight, and sourcing specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house talent acquisition teams.

About our client

Our Client operates in the Financial Services Industry, with its headquarters rooted strongly in Singapore. It has its branches spread to more than 15 countries, providing employment to more than 25,000 people all over the world. They fall in the Forbes Global 2000 (2022). Their core business is to offer financial services to its clients, ranging from Investment Banking to Corporate as well as Personal Banking Services.. They are also well known for their Residential Home Loan Business.

As a Technical Delivery Manager, Core Banking, you will be responsible for:

• Leading and managing a team working on Core Banking ATM Host Systems and CustomerStatements development
• Leading end-to-end delivery of ATM host and statement solutions, ensuring on-time, quality, and cost-effective delivery.
• Managing the development, maintenance, and enhancements of systems using COBOL, RPG, and DB2 on AS400.
• Overseeing deployments using ALDON for automation and version control on AS400 platforms.
• Collaborating with business and technology stakeholders to define project scope, deliverables, timelines, and resources.
• Ensuring compliance with security protocols, including encryption standards for ATM transactions.
• Applying DevOps practices to improve automation, deployment, and operations.
• Coordinating cross-functional teams and manage third-party vendors where applicable.
• Monitoring delivery progress, risk mitigation, and issue resolution throughout the project lifecycle.
• Providing leadership and mentorship to technical teams and ensure alignment with business goals.
• Supporting incident management, root cause analysis, and continuous improvement for ATM-related production issues.
• Providing status updates, risk assessments, and delivery timeliness to business and IT stakeholders
• Maintaining documentation for release schedules, QA metrics, and issue logs.
• Applying best practices in software development, documentation, and version control.
• Participating in code reviews and ensure adherence to security and coding standards.
• Driving continuous improvement and automation initiatives within the team.
• Providing hands‑on guidance and mentoring to junior team members.

What you already have...

• Over 9 years of experience in banking IT systems, with at least 4–5 years in ATM Host system management
• Strong hands‑on knowledge of AS400, COBOL, and RPG
• Experience with DB2 and ALDON on AS400
• Good understanding of ATM systems including encryption/security protocols
• Solid knowledge of DevOps tools and practices
• Proven ability to manage complex projects and lead delivery teams
• Strong understanding of system development life cycle (SDLC), Agile, and hybrid methodologies.