Team Member, FO Support, Reconciliation & KYC

RHB Group; Kampung Malaysia Tambahan; On-site; MYR 50,000 - 84,000; Full time

Benefits offered by this job

Professional development opportunities

Career growth

Job summary

RHB Asset Management in Kuala Lumpur seeks a driven Team Member, FO Support, Reconciliation & KYC to support private mandates and family office clients, including client reporting, onboarding, KYC, and ODD, plus stock and cash reconciliations.

You will collaborate with internal stakeholders to ensure regulatory compliance and timely service delivery, support audit requests, and contribute to process improvements with high attention to detail and accuracy.

Qualifications

• Bachelor's or Diploma in Accounting, Finance, or Business Administration.
• Professional accounting qualification is a plus.
• 1–2 years of experience in asset management or financial services.
• Familiarity with mandate reporting, reconciliations, KYC onboarding and ODD.

Responsibilities

• Prepare and support timely and accurate reporting for private mandates and family office clients.
• Manage account opening, static data maintenance, KYC onboarding, and ODD processes for mandate and family office clients.
• Perform stock reconciliations for unit trust funds and stock/cash reconciliations for mandates.
• Investigate and resolve reconciliation breaks promptly and accurately.
• Prepare mandate client reports prior to issuance to stakeholders.
• Ensure accurate maintenance of client and account information in internal systems.
• Attend to audit requests and provide required documentation and support.
• Collaborate with internal stakeholders to ensure smooth operational processes.
• Act as authorizer where required and observe proper controls.
• Ensure adherence to regulatory, risk management and compliance requirements.
• Identify and drive process improvements to enhance efficiency.
• Provide cross-functional support to other teams when required.

Skills

Mandate reporting

KYC onboarding

ODD processes

Excel / MS Office

Analytical thinking

Education

Bachelor's or Diploma in Accounting/Finance

Tools

Portfolio management systems

MS Office Suite

Job description

We are seeking a highly motivated Team Member, FO Support, Reconciliation & KYC to join our Asset Management Operations team at RHB Asset Management. In this role, you will be responsible for supporting key operational functions relating to private mandates and family office clients, including client reporting, account onboarding, KYC and ongoing due diligence (ODD), as well as stock and cash reconciliations. You will work closely with internal stakeholders to ensure operational excellence, regulatory compliance, and the timely delivery of client services.

What You Will Be Doing

• Prepare and support timely and accurate reporting for private mandates and family office clients
• Manage account opening, static data maintenance, KYC onboarding, and ongoing due diligence (ODD) processes for mandate and family office clients
• Perform stock reconciliations for unit trust funds and stock and cash reconciliations for mandates
• Investigate and resolve reconciliation breaks in a timely, accurate, and complete manner
• Prepare mandate client reports prior to issuance to internal and external stakeholders
• Ensure accurate maintenance of client and account information within internal systems
• Attend to audit requests and queries and provide the required documentation and support
• Collaborate effectively with internal stakeholders to ensure smooth operational processes and service delivery
• Act as authorizer where required and ensure proper controls are observed
• Ensure adherence to all regulatory, risk management, and compliance requirements
• Continuously identify and drive process improvements to enhance operational efficiency and effectiveness
• Provide cross-functional support to other teams within RHB Asset Management Operations when required

What We're Looking For

• Bachelor's Degree or Diploma in Accounting, Finance, Business Administration, or a related discipline
• Professional accounting qualification or other relevant professional certification is an added advantage
• Minimum 1-2 years of experience in asset management, financial services, or a related industry
• Strong familiarity with mandate reporting, stock and cash reconciliations, KYC onboarding, and ODD processes
• Experience in investigating and resolving reconciliation breaks
• Proficiency in Microsoft Office applications
• Knowledge of portfolio management systems will be an added advantage
• Strong analytical and problem‑solving skills
• Highly meticulous, detail‑oriented, and comfortable working with numbers
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines
• Strong stakeholder management and communication skills
• Ability to work independently while maintaining a high level of accuracy and professionalism

What We Offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth.