Team Member, FO Support, Reconciliation & KYC

RHB Asset Management Sdn Bhd; Malaysia; On-site; MYR 60,000 - 90,000; Full time

Job summary

RHB Asset Management Sdn Bhd is seeking a highly motivated Team Member for FO Support, Reconciliation & KYC to support private mandates and family office clients. You will assist with client reporting, account onboarding, KYC and ODD, plus stock and cash reconciliations, ensuring data accuracy and regulatory compliance.

You will collaborate with internal stakeholders to ensure timely service delivery, attend audit requests, and help drive process improvements while maintaining proper controls

Qualifications

• Bachelor's Degree in Accounting/Finance or related field required.
• Professional accounting qualification is an added advantage.
• 1-2 years in asset management or financial services desirable.

Responsibilities

• Prepare and support timely reporting for private mandates and family office clients.
• Oversee account opening, static data maintenance, KYC onboarding and ODD processes.
• Perform stock reconciliations for unit trust funds and stock/cash reconciliations for mandates.
• Investigate and resolve reconciliation breaks accurately and promptly.
• Prepare mandate client reports for internal and external stakeholders.
• Maintain accurate client and account information in internal systems.
• Support audit requests with required documentation.
• Collaborate with internal stakeholders to ensure smooth operations.
• Act as authorizer where required and ensure proper controls.
• Ensure compliance with regulatory, risk management, and governance requirements.
• Identify and drive process improvements to boost efficiency.
• Provide cross-functional support to other RMAM Operations teams when needed.

Skills

KYC onboarding

Reconciliation

Reporting

Data maintenance

Stakeholder management

Audit support

Education

Bachelor's Degree in Accounting/Finance

Tools

MS Office

Portfolio management systems

Job description

We are seeking a highly motivated Team Member, FO Support, Reconciliation & KYC to join our Asset Management Operations team at RHB Asset Management.

In this role, you will be responsible for supporting key operational functions relating to private mandates and family office clients, including client reporting, account onboarding, KYC and ongoing due diligence (ODD), as well as stock and cash reconciliations. You will work closely with internal stakeholders to ensure operational excellence, regulatory compliance, and the timely delivery of client services.

What you will be doing

• Prepare and support timely and accurate reporting for private mandates and family office clients.
• Manage account opening, static data maintenance, KYC onboarding, and ongoing due diligence (ODD) processes for mandate and family office clients.
• Perform stock reconciliations for unit trust funds and stock and cash reconciliations for mandates.
• Investigate and resolve reconciliation breaks in a timely, accurate, and complete manner.
• Prepare mandate client reports prior to issuance to internal and external stakeholders.
• Ensure accurate maintenance of client and account information within internal systems.
• Attend to audit requests and queries and provide the required documentation and support.
• Collaborate effectively with internal stakeholders to ensure smooth operational processes and service delivery.
• Act as authorizer where required and ensure proper controls are observed.
• Ensure adherence to all regulatory, risk management, and compliance requirements.
• Continuously identify and drive process improvements to enhance operational efficiency and effectiveness.
• Provide cross-functional support to other teams within RHB Asset Management Operations when required.

What we're looking for

• Bachelor's Degree or Diploma in Accounting, Finance, Business Administration, or a related discipline.
• Professional accounting qualification or other relevant professional certification is an added advantage.
• Minimum 1-2 years of experience in asset management, financial services, or a related industry.
• Strong familiarity with mandate reporting, stock and cash reconciliations, KYC onboarding, and ODD processes.
• Experience in investigating and resolving reconciliation breaks.
• Proficiency in Microsoft Office applications.
• Knowledge of portfolio management systems will be an added advantage.
• Strong analytical and problem-solving skills.
• Highly meticulous, detail-oriented, and comfortable working with numbers.
• Excellent organizational skills with the ability to manage multiple priorities and meet deadlines.
• Strong stakeholder management and communication skills.
• Ability to work independently while maintaining a high level of accuracy and professionalism.

We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you. Our employees are one of the reasons we are here today. Dynamic, forward-thinking and progressive, there is a reason why we are an award-winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a 'leading it right' environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars - RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.