Team Member, FO Support, Reconciliation & KYC

RHB Banking Group; Kuala Lumpur; On-site; MYR 67,000 - 100,000; Full time

Benefits offered by this job

Competitive remuneration

Career development

Job summary

RHB Banking Group is seeking a Team Member for FO Support, Reconciliation & KYC within the Asset Management Operations team in Kuala Lumpur. You will support private mandates and family office clients through reporting, onboarding, KYC, ODD, and reconciliations.

The role requires strong analytical skills, attention to detail, and the ability to work with multiple stakeholders. You will help maintain data accuracy and regulatory compliance while driving process improvements.

Qualifications

• Bachelor's degree or diploma in Accounting, Finance, Business Admin, or related field.
• Professional accounting qualification is a plus.

Responsibilities

• Prepare and support timely reporting for private mandates and family office clients.
• Manage account opening, KYC onboarding, in-scope ODD processes for clients.
• Perform stock and cash reconciliations for mandates.
• Investigate and resolve reconciliation breaks promptly and accurately.
• Prepare client reports prior to issuance to stakeholders.
• Maintain accurate client/account data in internal systems.
• Assist with audit requests and provide required documentation.
• Collaborate with stakeholders to ensure smooth operations and service delivery.
• Ensure regulatory, risk, and compliance requirements are met.

Skills

Analytical skills

Problem-solving

Attention to detail

Stakeholder management

Communication skills

Independent working

Time management

MS Office

Education

Bachelor’s degree or Diploma

Professional accounting qualification

Tools

Microsoft Office

Portfolio management systems

Job description

Team Member, FO Support, Reconciliation & KYC

We are seeking a highly motivated Team Member, FO Support, Reconciliation & KYC to join our Asset Management Operations team at RHB Asset Management. In this role, you will be responsible for supporting key operational functions relating to private mandates and family office clients, including client reporting, account onboarding, KYC and ongoing due diligence (ODD), as well as stock and cash reconciliations. You will work closely with internal stakeholders to ensure operational excellence, regulatory compliance, and the timely delivery of client services.

What you will be doing

Prepare and support timely and accurate reporting for private mandates and family office clients

Manage account opening, static data maintenance, KYC onboarding, and ongoing due diligence (ODD) processes for mandate and family office clients

Perform stock reconciliations for unit trust funds and stock and cash reconciliations for mandates

Investigate and resolve reconciliation breaks in a timely, accurate, and complete manner

Prepare mandate client reports prior to issuance to internal and external stakeholders

Ensure accurate maintenance of client and account information within internal systems

Attend to audit requests and queries and provide the required documentation and support

Collaborate effectively with internal stakeholders to ensure smooth operational processes and service delivery

Act as authorizer where required and ensure proper controls are observed

Ensure adherence to all regulatory, risk management, and compliance requirements

Continuously identify and drive process improvements to enhance operational efficiency and effectiveness

Provide cross-functional support to other teams within RHB Asset Management Operations when required

What we’re looking for

Bachelor’s Degree or Diploma in Accounting, Finance, Business Administration, or a related discipline

Professional accounting qualification or other relevant professional certification is an added advantage

Minimum 1-2 years of experience in asset management, financial services, or a related industry

Strong familiarity with mandate reporting, stock and cash reconciliations, KYC onboarding, and ODD processes

Experience in investigating and resolving reconciliation breaks

Proficiency in Microsoft Office applications

Knowledge of portfolio management systems will be an added advantage

Strong analytical and problem-solving skills

Highly meticulous, detail-oriented, and comfortable working with numbers

Excellent organizational skills with the ability to manage multiple priorities and meet deadlines

Strong stakeholder management and communication skills

Ability to work independently while maintaining a high level of accuracy and professionalism

What we offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth.

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.

RHB Banking Group is a leading regional financial services provider headquartered and listed in Malaysia. Established in 1913, we offer comprehensive banking solutions across retail, business, corporate, and Islamic banking. With a strong presence in Malaysia and nine ASEAN countries, we are committed to delivering simple, fast, and seamless experiences. Guided by our brand promise, “Together We Progress,” we continue building a sustainable and inclusive future with our customers and stakeholders.