Manager, Transaction Management

RHB Asset Management Sdn Bhd; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

RHB Asset Management Sdn Bhd is seeking a Manager, Transaction Management to lead asset management operations. You will oversee client onboarding, KYC, regulatory reporting, and transaction-related governance.

Collaboration with internal teams and external partners is essential to ensure compliance and smooth operations. The role requires 4–5 years in asset management or related financial services, plus strong data maintenance and analytical skills.

Qualifications

• Requires a Bachelor's Degree or Diploma in Business, Finance, Accounting, Economics or related field.
• Experience in Asset Management, Financial Services, Transfer Agency or related industries preferred.
• Strong knowledge of account opening, onboarding, KYC, data maintenance, and alert monitoring.

Responsibilities

• Oversee account opening and onboarding activities for clients and funds.
• Review and authorize account maintenance to ensure accuracy and completeness.
• Manage regulatory reporting, e‑invoicing, and ST reports.
• Coordinate audits, surveys, and regulatory inquiries with stakeholders.
• Support governance, risk controls and continuous process improvements.

Skills

Account opening

KYC reviews

Regulatory reporting

Stakeholder mgmt

Process improvement

Education

Bachelor/Diploma

Tools

Microsoft Office

RHBAM core systems

Job description

We are seeking a highly motivated Manager, Transaction Management to join our Asset Management Operations team at RHB Asset Management. In this role, you will be responsible for overseeing account onboarding and maintenance activities, KYC processes, alert monitoring, regulatory reporting, and transaction management operations. You will work closely with internal and external stakeholders to ensure operational excellence, regulatory compliance, effective issue resolution, and continuous process enhancement across the business.

What you will be doing

• Manage account opening, onboarding, KYC reviews, and static data maintenance for clients and funds
• Review and authorize account opening and maintenance activities to ensure completeness and accuracy
• Oversee system settings and supervise timely closure of operational and compliance alerts
• Manage and resolve client queries while ensuring high service standards and timely follow‑up
• Coordinate and manage requests relating to internal and external audits, industry surveys, and regulatory reporting requirements
• Ensure timely and accurate submission of regulatory reports, e‑invoicing requirements, and ST reports
• Review and monitor account maintenance activities, ensuring compliance with internal policies and regulatory requirements
• Escalate operational challenges and risks proactively to relevant stakeholders before established deadlines
• Support and drive group‑wide initiatives, system enhancements, process improvements, and change management activities
• Collaborate with regional offices, agency units, finance operations, IT, legal, compliance, risk management, audit, and other business units to ensure effective operational delivery
• Manage vendor and stakeholder engagements related to system enhancements, operating models, service level agreements, and outsourced processes
• Act as authorizer where required and ensure adherence to governance, risk, and compliance standards
• Provide guidance and support to team members in resolving operational issues and improving efficiency
• Continuously identify opportunities to enhance operational effectiveness, controls, and client experience
• Provide cross‑functional support to other teams and sections within RHB Asset Management Operations when required

What we're looking for

• Bachelor's Degree or Diploma in Business, Finance, Accounting, Economics, or a related field
• Minimum 4-5 years of experience within Asset Management, Financial Services, Transfer Agency, or related industries
• Transfer Agency knowledge and experience will be a distinct advantage
• Strong familiarity with account opening, client onboarding, KYC processes, static data maintenance, and alert monitoring activities
• Strong understanding of regulatory requirements, risk controls, and operational governance frameworks
• Proficiency in Microsoft Office applications and RHBAM core systems
• Strong analytical, logical thinking, and problem‑solving capabilities
• Excellent attention to detail with the ability to review and verify information accurately
• Strong stakeholder management and engagement skills with the ability to work across multiple functions and levels of seniority
• Effective business writing, communication, and presentation skills
• Ability to manage multiple priorities and deliver within tight deadlines
• Proactive, adaptable, and driven to continuously improve operational processes and controls
• Experience working with internal and external auditors, regulators, vendors, and business stakeholders will be an advantage

What we offer

At RHB Banking Group, we are committed to fostering a collaborative and inclusive work environment that empowers our employees to reach their full potential. We offer competitive remuneration, comprehensive benefits, and ample opportunities for professional development and career growth.

A mantra for our clients, customers, partners and every member of the RHB family. Yes, you.

Dynamic, forward‑thinking and progressive, there is a reason why we are an award‑winning financial institution. Join us today and be a part of a winning family. At RHB, we take pride in our people and our teams. Great relationships built on trust, a ‘leading it right’ environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home. As we grow towards realising our aspirations, we promise a workplace built on the five pillars – RHB Cares; RHB Leads; RHB Inspires; RHB Progresses; and RHB Rewards.