Team Manager, Group Invoicing (Fee Billing) M/F

CACEIS; Putrajaya; On-site; MYR 80,000 - 140,000; Full time

Job summary

CACEIS Malaysia, based in IOI City, Putrajaya, seeks a Team Manager for Group Invoicing (Fee Billing). The role drives business planning, optimizes team efficiency, and develops talent to meet client-focused objectives across a global network.

The position emphasizes integrity, strategic thinking, and cross-functional collaboration to deliver reliable invoicing services within standard working hours (9am–6pm).

Qualifications

• Experience leading a service delivery/invoicing team.
• Proven ability to coach, develop and retain talent.
• Strong alignment with client-focused objectives and outcomes.
• Ability to work across functions to drive process improvements.

Responsibilities

• Business planning and general management.
• Accountable for ensuring the efficiency and effectiveness of the Team.
• Develops Others: Coaches for High Performance / Builds Future Capabilities / Team Development.
• Ensure employees understand our vision, and reinforce client-focused behaviours that support CACEIS goals.
• Develop talent management & succession planning to attract, retain and grow top talent at all levels.
• Provide support to Group Invoicing Management through regular and ad hoc communication.
• Provide support to clients when expertise is required.
• Ensure collaborative relationships across jurisdictional, functional and cultural boundaries.
• Drives to Succeed: Results Oriented / Client Focused / Competitive.
• Leads with Integrity: Trusted / Share Information / Accountability.
• Shapes the Future: Innovative & Strategic / Change Agent / Entrepreneurial.

Skills

Team leadership

People development

Strategic planning

Client focus

Job description

Team Manager, Group Invoicing (Fee Billing) M/F

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9am – 6pm

What will you do?

• Business planning and general management.
• Accountable for ensuring the efficiency and effectiveness of the Team.
• Develops Others: Coaches for High Performance / Builds Future Capabilities / Team Development.
• Ensure employees understand our vision, as well as support and reinforce client focused behaviours that contribute to CACEIS goals.
• Develop talent management & succession planning strategies that ensure we attract, retain and grow top talent at all levels in the organization.
• Provide Support to Group Invoicing Management through regular and ad hoc communication.
• Provide support to client when expertise is required.
• Ensure collaborative relationship across jurisdictional, functional and cultural boundaries.
• Drives to Succeed: Results Oriented / Client Focused / Competitive.
• Leads with Integrity: Trusted / Share Information / Accountability.
• Shapes the Future: Innovative & Strategic / Change Agent / Entrepreneurial.