Assistant Manager, Group Invoicing M/F

Crédit Agricole; Putrajaya; On-site; MYR 60,000 - 90,000; Full time

Job summary

CACEIS Malaysia, located in IOI City, Putrajaya, invites applications for a Finance Operations role supporting fee invoicing and client servicing for institutional clients across Europe.

You will interpret fee schedules, upload data into systems, generate invoices, perform controls, and assist with KPI-driven responses to client inquiries. The team emphasizes accuracy, timely delivery, and cross-functional cooperation to ensure smooth billing processes.

Responsibilities

• Interpret and set up fee schedules and fee rates into invoicing templates and systems.
• Retrieve and upload manual data collections to support billing.
• Generate invoices, perform controls, and justify trends in invoicing data.
• Validate invoiced amounts and forward to clients appropriately.
• Follow up on aged receivables and outstanding invoices.
• Verify client authorization for invoice payments.
• Explain and justify discrepancies in invoice payments.
• Support high-risk process validation and monitor allocated tasks within the team.
• Respond to client and Client Facing teams within KPI timelines.
• Coordinate with stakeholders to provide consolidated responses to client queries.
• Calculate fee impacts on undercharged/overcharged invoices.
• Assist with departmental or enterprise-wide initiatives and projects.

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9am – 6pm

Region: Luxembourg

What will you do?

• Fee Schedule/fee agreement interpretation & setup of fee rate into system/excel invoice template
• Retrieve and upload manual data collection
• Generate invoice, perform control and provide justification on trend analysis
• Validate invoice and send to client
• Follow up on aged receivables (unpaid outstanding invoices)
• Verify client’s authorization on invoice payment
• Justify break items on invoice payment mismatch against invoice amount
• Validation on high-risk processes
• Allocate and monitor tasks (e.g. client allocations) to team members
• Investigate and provide response to client/Client Facing teams within KPI’s timeline
• Coordinate with all related stakeholders to provide a consolidated response to client’s query
• Perform fee impact calculation on potential invoice undercharge/overcharge queries
• Provide support on departmental or enterprise-wide initiative/projects

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