Team Manager, Group Invoicing (Fee Billing) M/F

Crédit Agricole Group; Putrajaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

CACEIS Malaysia in Putrajaya invites a seasoned leader to drive operational excellence for a European client base. The role emphasizes business planning, general management, and ensuring efficient team performance across jurisdictions.

You will develop talent, coach for high performance, and reinforce client-focused behaviours to deliver reliable service quality. The position is based in IOI City, Putrajaya, with standard working hours from 9am to 6pm.

Qualifications

• Experience in business planning and general management.
• Ensures team efficiency and effectiveness.
• Coaches for high performance and builds capabilities.
• Aligns employees with the company vision and client focus.
• Talent management and succession planning.
• Supports Group Invoicing management with regular updates.
• Provides expert client support when needed.
• Fosters collaboration across jurisdictions and functions.
• Drives to succeed: results-oriented and client-focused.
• Leads with integrity and accountability.
• Shapes the future: innovative, strategic and entrepreneurial.

Responsibilities

• Business planning and general management.
• Ensures team efficiency and effectiveness.
• Coaches for high performance and builds capabilities.
• Aligns employees with the company vision and client focus.
• Talent management and succession planning.
• Supports Group Invoicing management with regular updates.
• Provides expert client support when needed.
• Fosters collaboration across jurisdictions and functions.
• Drives to succeed: results-oriented and client-focused.
• Leads with integrity and accountability.
• Shapes the future: innovative, strategic and entrepreneurial.

Job description

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9am – 6pm

Region: Europe (e.g. Luxembourg, Ireland, Switzerland)

What will you do?

• Business planning and general management.
• Accountable for ensuring the efficiency and effectiveness of the Team.
• Develops Others: Coaches for High Performance / Builds Future Capabilities / Team Development.
• Ensure employees understand our vision, as well as support and reinforce client focused behaviours that contribute to CACEIS goals.
• Develop talent management & succession planning strategies that ensure we attract, retain and grow top talent at all levels in the organization.
• Provide Support to Group Invoicing Management through regular and ad hoc communication.
• Provide support to client when expertise is required.
• Ensure collaborative relationship across jurisdictional, functional and cultural boundaries.
• Drives to Succeed: Results Oriented / Client Focused / Competitive.
• Leads with Integrity: Trusted / Share Information / Accountability.
• Shapes the Future: Innovative & Strategic / Change Agent / Entrepreneurial.