Risks Manager, Group Invoicing M/F

CACEIS-Gruppe; Putrajaya; On-site; MYR 72,000 - 110,000; Full time

Job summary

CACEIS Malaysia in IOI City, Putrajaya, seeks an experienced operations leader to oversee billing and invoicing, driving efficiency and client-focused outcomes. The role involves shaping talent strategies, supporting group invoicing, and coordinating with stakeholders across jurisdictions.

The ideal candidate has 3–5 years in related processes and at least 5 years in financial services, with a Bachelor degree.

Qualifications

• Bachelor degree or equivalent in a relevant field.
• 3-5 years minimum experience in fee billing or invoicing.
• At least 5 years working experience in related process or industry.
• Experience in the Financial Services industry (e.g. Fund/Investor Services).

Responsibilities

• Business planning and general management.
• Accountable for ensuring the efficiency and effectiveness of the Team.
• Ensure employees understand our vision and support client-focused behaviours.
• Support talent management and succession planning to attract and grow top talent.
• Provide support to Group Invoicing Management through regular communication.
• Provide support to clients when expertise is required.
• Ensure collaborative relationships across jurisdictions and cultures.
• Drive results with client focus and integrity.
• Lead with strategic change and entrepreneurial mindset.

Skills

Fee Billing understanding

Product knowledge

Education

Bachelor Degree / BSc Degree or equivalent

Tools

SQL

Excel VBA

Job description

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9:00am – 6:00pm (Malaysia time)

What will you do?

• Business planning and general management.
• Accountable for ensuring the efficiency and effectiveness of the Team.
• Ensure employees understand our vision, as well as support and reinforce client focused behaviours that contribute to CACEIS goals.
• Support talent management & succession planning strategies that ensure we attract, retain and grow top talent at all levels in the organization.
• Provide support to Group Invoicing Management through regular and ad hoc communication.
• Provide support to client when expertise is required.
• Ensure collaborative relationship across jurisdictional, functional and cultural boundaries.
• Drives to Succeed: Results Oriented / Client Focused / Competitive.
• Leads with Integrity: Trusted / Share Information / Accountability.
• Shapes the Future: Innovative & Strategic / Change Agent / Entrepreneurial.

Geographical area

Asia, Malaysia

Education

• Bachelor Degree / BSc Degree or equivalent

Qualifications

• Tertiary educated with relevant experience in Fee Billing or Invoicing

Level of minimal experience

3-5 years

Experience

• At least 5 years working experience on related process or industry
• Experience on client billing process and account receivables process
• Experience on Financial Services industry (e.g. Fund/Investor Services)
• Experience in leading change, initiative and projects

Required skills

• Understanding and application of Fee Schedule/Fee Agreement with client
• Understanding of Products offered to clients and its Operational nature

Technical skills required

Experience in SQL or Excel VBA

Entity

CACEIS is the asset servicing banking group of Crédit Agricole dedicated to asset managers and institutional investors.

Through offices across Europe, North and South America and Asia, CACEIS offers a broad range of services covering execution, clearing, forex, securities lending, custody, depositary, fund administration, fund distribution support, middle-office outsourcing and issuer services.

CACEIS is a consolidator in the European asset servicing market and posts sustained growth in its business activities. The group holds €5.3 trillion in assets under custody and €3.4 trillion in assets under administration (figures as of 31 December 2024).

By working every day in the interest of society, we are a Group committed to diversity and inclusion and place people at the heart of all our transformations. All our job offers are open to persons with disabilities.