Team Manager, Group Invoicing (Fee Billing)

CACEIS; Putrajaya; On-site; MYR 150,000 - 230,000; Full time

Benefits offered by this job

Total Rewards Program

World-class training

Competitive compensation

Job summary

CACEIS Malaysia is seeking a Team Manager for Group Invoicing (Fee Billing) to lead the invoicing team, drive process efficiency, and ensure accurate client billing across Europe services.

Based in IOI City, Putrajaya, you will coach staff, manage planning, develop talent, and collaborate across jurisdictions to uphold client-focused standards. The role offers a world-class training program and rewards for performance and initiative.

Qualifications

• Minimum 5 years of people management experience in related processes and industry.
• Experience in client billing and accounts receivable processes.
• Experience in the Financial Services industry (e.g. Fund/Investor Services).
• Experience in People Management and People Development.
• Understanding and application of Fee Schedule/Fee Agreement with client.

Responsibilities

• Business planning and general management.
• Accountable for ensuring the efficiency and effectiveness of the Team.
• Coaches for High Performance / Builds Future Capabilities / Team Development.
• Ensures employees understand our vision and client-focused behaviours.
• Develops talent management & succession planning strategies.
• Provides support to Group Invoicing Management and to clients when needed.
• Maintains collaborative relationships across jurisdictional and cultural boundaries.
• Drives results with client focus and an entrepreneurial mindset.

Skills

People management

Client billing

Accounts receivable

Financial services

People development

Tools

SQL

Excel VBA

Job description

Team Manager, Group Invoicing (Fee Billing)

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9am – 6pm

What will you do?

Business planning and general management.

Accountable for ensuring the efficiency and effectiveness of the Team.

Develops Others: Coaches for High Performance / Builds Future Capabilities / Team Development.

Ensure employees understand our vision, as well as support and reinforce client focused behaviours that contribute to CACEIS goals.

Develop talent management & succession planning strategies that ensure we attract, retain and grow top talent at all levels in the organization.

Provide Support to Group Invoicing Management through regular and ad hoc communication.

Provide support to clients when expertise is required.

Ensure collaborative relationships across jurisdictional, functional and cultural boundaries.

Drives to Succeed: Results Oriented / Client Focused / Competitive.

Leads with Integrity: Trusted / Share Information / Accountability.

Shapes the Future: Innovative & Strategic / Change Agent / Entrepreneurial.

What do you need to succeed?

Must-have

At least 5 years of people management experience in related processes and industry

Experience in client billing process and account receivables process

Experience in the Financial Services industry (e.g. Fund/Investor Services)

Experience in People Management and People Development

Understanding and application of Fee Schedule/Fee Agreement with client

Nice-to-have

Understanding of Products offered to clients and their operational nature

Experience in SQL or Excel VBA

Experience in leading changes, initiative and projects

What’s in it for you

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program includes performance-based bonuses, flexible benefits, and competitive compensation.

Leaders who support your development through coaching and managing opportunities.

A world-class training program in financial services.

A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.