Team lead - Client Onboarding, Risk Management

RSM Stone Forest; Kuala Lumpur; On-site; MYR 60,000 - 100,000; Full time

Benefits offered by this job

Flexible working hours

Birthday leave

Self-certified sick leave

Off on key festival eves

Public transport access

Job summary

Stone Forest Malaysia Sdn Bhd, part of Stone Forest Group, seeks a Risk Management professional to oversee client due diligence and independence compliance across the organization. The role requires the ability to analyze complex corporate structures and communicate clearly with Mandarin-speaking stakeholders.

The candidate should have 3–4 years of relevant experience, be able to work independently, and demonstrate attention to detail in a professional services environment.

Qualifications

• Proficient in written and spoken Chinese.
• Good written and verbal communication in English.
• Possess at least a Degree in a relevant discipline.
• Good interpersonal skills – able to work with people across departments.

Responsibilities

• Review and supervise a team handling Client Due Diligence and Independence compliance.
• Ensure onboarding complies with policies and procedures.
• Summarise key regulatory changes for policy manuals and training materials.

Skills

Chinese proficiency

English communication

Degree holder

Interpersonal skills

Education

Degree in a relevant discipline

Job description

Stone Forest Malaysia Sdn Bhd is part of Stone Forest Group, a professional business services firm headquartered in Singapore with established operations in Singapore, Hong Kong and China. At Stone Forest Malaysia, we provide business process outsourcing services strictly only to our office in Singapore, and our clients in Singapore. We are also the innovation centre for the development of Human Resource management application solutions.

Stone Forest Group provides Accounting, Tax & Advisory, Business Process Outsourcing, Formation & Compliance, Contract Staffing & Recruitment, Payroll Outsourcing & HR Advisory, and Technology Services outside of Malaysia. We take care of our clients’ back-office business services to enable them at every stage of their growing business from market entry to expansion.

GROW PROGRAMME

At Stone Forest Malaysia, we recognise that great people make a great organisation. We value our people and envisage developing every individual to their fullest capacity and performance. We believe in Grow People to Grow Business.

Every employee will be immersed in our “GROW Programme” which comprises a formalised structure framework to support their professional and personal growth, and help them realised full talents and leadership potential. We provide flexible working hours, a birthday leave and self-certified sick leave, off on key festival eves, all on top of the usual leave benefits. Our office is easily accessible via public transportation (MRT, LRT, Monorail, KTM Komuter, KLIA Transit). Most importantly, we foster an open, team-centric culture and support your continuous development with training in both technical and soft skills.

Position Summary

The individual will be part of the Risk Management Team, who functions as a separate independent business unit that reviews and supervises all independence and client acceptance / continuance requests within the organization. This position acts as the gatekeeper to ensure that client onboarding and continuous monitoring requirements are complied with in relation to laws and regulations in Singapore, Hong Kong and Malaysia. Ideally, the candidate should have at least 3 to 4 years of experience in processing client due diligence and understand when a threat to independence or conflict of interests may arise in a professional services firm setting. The candidate needs to be able to work independently, with an inquisitive mindset, an eye for detail and be able to understand complex corporate structures with good communication skills.

Key Accountabilities / Major Area of Responsibility

Review and supervise a team who processes all Client Due Diligence and Independence compliance within the organization on a timely basis, such as:

• Ensures that Client onboarding is in compliance with the organization's policies and procedures
• Coach less experienced team members in completing client onboarding procedures
• Be alerted to latest developments in global policies and relevant legal and regulatory requirements and be able to summarize key changes to update policy manuals and draft training materials.

Qualifications / Experience

• Proficient in written and spoken Chinese as the role requires liaising with Mandarin-speaking stakeholders, reviewing documents in Chinese language and be able to understand written Chinese.
• Good written and verbal communication skills in English
• Possess at least a Degree in a relevant discipline
• Good interpersonal skills – able to communicate / interact with people at different levels from different departments