Talent Acquisition Manager

WIKICAREER SDN. BHD.; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

WIKICAREER SDN. BHD. in Malaysia seeks a strategic Talent Acquisition Manager to lead end-to-end hiring and partner with senior leadership to drive workforce planning.

You will build proactive pipelines, conduct market mapping, and define TA KPIs while overseeing interviews, offers, and onboarding. 5–8 years of TA experience and at least 2 years in a management role are required.

Qualifications

• Minimum 5 to 8 years of talent acquisition experience.
• 2 years in a managerial or team lead capacity overseeing a TA function.
• Experience building or scaling a TA function, including implementing ATS systems and interview frameworks.
• Exposure to employer branding, campus hiring, or volume recruitment campaigns is a plus.

Responsibilities

• Develop and implement the company’s talent acquisition strategy.
• Partner with HR leadership to understand hiring priorities and team structures.
• Build a proactive talent pipeline for critical roles.
• Conduct talent market mapping and benchmarking.
• Define and track TA KPIs and present insights to management.
• Manage full recruitment lifecycle from briefing to onboarding.
• Source candidates across multiple channels including job portals and social media.
• Screen and assess candidates and provide shortlists to hiring managers.
• Coordinate interviews and assessments; ensure structured evaluation.
• Oversee offer process and pre-employment checks.
• Drive continuous improvement of TA processes and reporting.
• Ensure compliance with Malaysian employment laws.

Skills

Team leadership

Stakeholder management

ATS management

Interview frameworks

Education

Bachelor's Degree in HR/Business/Psychology

HR certification (SHRM/CIPD)

Tools

ATS systems

Vendor management tools

Job portals

Job description

We are looking for a strategic and hands-on Talent Acquisition Manager to lead our end-to-end hiring function. You will partner closely with department heads and senior leadership to understand workforce needs, drive a proactive talent pipeline, and continuously elevate the candidate and hiring manager experience. If you are someone who is equal parts strategist and executor, this role is for you.

What You’ll Do

Develop and implement the company’s talent acquisition strategy in alignment with business growth plans, headcount budgets, and workforce planning requirements

Partner with the HR leadership and department heads to understand hiring priorities, role requirements, and team structures across the organisation

Build a proactive talent pipeline for critical and recurring roles, reducing time-to-fill through advance candidate engagement and talent pooling

Conduct regular talent market mapping and competitor benchmarking to ensure the company’s hiring approach remains competitive and effective

Define and track TA KPIs including time-to-hire, cost-per-hire, offer acceptance rate, source effectiveness, and quality of hire; present insights and recommendations to management

End-to-End Recruitment Execution

Manage the full recruitment lifecycle from job briefing, job posting, and candidate sourcing through to interview coordination, offer management, and onboarding handover

Source candidates across multiple channels including job portals (JobStreet, LinkedIn, Indeed), social media, employee referrals, headhunting, and talent communities

Screen and assess candidates through structured CV reviews, phone screens, and competency-based interviews; provide well-reasoned shortlists to hiring managers

Facilitate and coordinate interview processes including panel interviews, assessments, and case studies; ensure a structured and consistent evaluation approach

Manage the offer process end-to-end including offer negotiation, reference checks, and pre-employment documentation; ensure a smooth transition from offer acceptance to Day 1

Handle volume hiring campaigns and specialist searches concurrently, maintaining quality and candidate experience across all open roles

Serve as a trusted TA partner to hiring managers across all business units, providing guidance on role scoping, interview techniques, assessment frameworks, and market expectations

Conduct thorough job briefings with hiring managers at the start of each search to align on requirements, candidate profiles, timelines, and evaluation criteria

Provide regular search updates to stakeholders, managing expectations proactively and escalating challenges early

Coach and train hiring managers on structured interviewing, unconscious bias awareness, and fair selection practices

Employer Branding & Candidate Experience

Champion the company’s employer brand across all hiring touchpoints — from job advertisements and social media presence to interview experience and offer communication

Craft compelling, clear, and inclusive job descriptions that accurately reflect the role and attract the right calibre of candidates

Ensure every candidate receives a timely, professional, and respectful experience throughout the hiring process, regardless of outcome

Collaborate with the marketing and HR teams on employer branding content including career page updates, employee stories, and social media hiring campaigns

Gather and act on candidate feedback to continuously improve the recruitment process and employer perception

Team Leadership & TA Operations

Lead, mentor, and manage the TA team (recruiters and TA coordinators), setting clear priorities, performance expectations, and development goals

Oversee and optimise the use of the applicant tracking system (ATS), ensuring data hygiene, process compliance, and meaningful reporting

Manage relationships with external recruitment agencies, job platforms, and assessment tool providers; negotiate contracts and monitor vendor performance

Drive continuous improvement of TA processes, tools, and workflows to improve efficiency, consistency, and candidate quality

Ensure all hiring practices comply with Malaysian employment legislation, equal opportunity principles, and internal HR policies

Partner with HR operations to ensure a seamless pre-boarding and onboarding experience for all new hires, bridging the gap between offer acceptance and the first 90 days

Track new hire retention and early attrition; work with HR and line managers to address root causes and improve onboarding effectiveness

What We’re Looking For

Qualifications

Bachelor’s Degree in Human Resources, Business Administration, Psychology, or a related field

Professional HR certification (SHRM, CIPD, or equivalent) is an advantage

Experience

Minimum 5 to 8 years of talent acquisition experience, with at least 2 years in a managerial or team lead capacity overseeing a TA function

Proven track record of managing full-cycle recruitment across multiple functions and seniority levels, including professional, managerial, and leadership roles

Experience building or scaling a TA function, including implementing ATS systems, defining SLAs, and developing interview frameworks

Exposure to employer branding, campus hiring, or volume recruitment campaigns is a plus