MANAGER, TALENT MANAGEMENT

CTOS Data Systems; Malaysia; On-site; MYR 120,000 - 180,000; Full time

Job summary

CTOS Data Systems, Malaysia’s leading Credit Reporting Agency, seeks an experienced HR Leader to enhance its talent management framework. The role encompasses dynamic responsibilities including overseeing recruitment, employer branding, and ensuring compliance with Malaysian laws.

The ideal candidate will have a strong background in HR management, with at least 8 years' experience in relevant roles.

Join us to drive talent acquisition strategies in a rapidly growing environment.

Qualifications

• Minimum 8 years of progressive Human Resources experience in relevant roles.
• Experience in a listed company, technology, or data analytics environment preferred.
• Strong knowledge in managing end-to-end recruitment and manpower planning.

Responsibilities

• Drive talent acquisition and employer branding strategies.
• Oversee the full cycle recruitment process from job postings to onboarding.
• Ensure compliance with Malaysian employment legislation.

Skills

Talent management

Employee branding

Recruitment metrics

Education

Bachelor’s degree in Human Resources Management

Professional certification in Human Resources (e.g., SHRM-SCP)

Tools

Applicant Tracking Systems (ATS)

LinkedIn Recruiter

Job description

We are Malaysia’s leading Credit Reporting Agency (CRA) and we are aggressively expanding our business, and looking for dynamic, driven and motivated individuals to join our team. Our Direct-To-Consumer segment (D2C), is one of our fastest growing product areas in the market, with an abundance of expansion plans and innovative ideas on hand.

ROLE OVERVIEW

Thisrole is responsible for designing, implementing and continuously enhancing theCompany’s end-to-en talent management framework across the employee lifecycle(Attract to Retire). The role will drive talent acquisition, employer branding,onboarding, succession planning, career management, talent analytics, andworkforce planning. The incumbent will act as a strategic HR partner tobusiness leaders and play a critical role in building a future-ready workforcethat supports the Company’s growth ambitions and talent pipeline.

KEY RESPONSIBILITIES

• Collaboratewith business leaders and hiring managers to understand talent requirements, functionalmandates, roles and responsibilities (jobdescription updates), headcount forecasting and critical talent assessments.
• Benchmarktalent practices and salary benchmarks against industry and market to support talenthiring decisions.
• Usedata and analytics to improve hiring metrics (e.g. time-to-fill, quality ofhire, cost-per-hire)
• Overseethe full cycle recruitment process, including job postings, candidate sourcing,screening, interviews, selection, offer negotiation and onboardingcoordination.
• Implementstrong sourcing techniques, including digital sourcing, social recruiting,referrals, and partnerships.
• Ensurerecruitment policies, workflows, processes and systems are compliant, efficientand equitable.
• Ensurepositive candidate experience at every stage of the attract to retire journey.
• Manage relationships with external recruitment agencies,headhunters, job boards and universities.

Employer Branding & Talent Attraction

• Collaboratewith Branding and Marketing as well as Corporate Communications teams to strengthenthe Company’s employer value proposition (EVP).
• Leademployer branding initiatives across digital platforms, universities,professional networks, and industry events.
• Buildrelationships with recruitment partners, universities, and professionalassociations.

EmployeeOnboarding, Integration & Offboarding

• Collaborate with Learning andEngagement to design and manage astructured onboarding framework for successful integration of new employeesinto the Company.
• Oversee the employeeoffboarding process to ensure smooth transitions and compliance statutorypolicies.
• Conduct exit interviews, oversee clearanceprocedures, and ensure effective knowledge transfer processes are in place.
• Ensure a positive offboardingexperience that supports employer branding.

Governanceand Compliance

• Ensurecompliance with Malaysian employment legislation and regulatory requirements.
• Supportinternal and external audits relating to talent management practices.
• Maintaintalent management policies and procedures, and governance documents.
• Ensure compliance with Bursa and corporate governanceexpectations where relevant.

TeamDevelopment

• Ableto coach team members and supervise work quality
• Ableto demonstrate strong team player attributes and role model CTOS values and behaviours
• Able to position Human Resources as a valued partner acrossthe organization

WHAT DOES IT TAKE TO BE SUCCESSFUL

Qualifications

• Bachelor’s degree in Human Resources Management, OrganizationDevelopment or a relevant discipline
• Professional certification in Human Resources (SHRM-SCP,SHRM-CP, ATD, CIPD) is preferred

Work Experience

• Minimum 8 years of progressive Human Resources experiencein Talent Management, Organization Development or Human Resources BusinessPartnering roles.
• Experience in a listed company, technology, digitalservices, or data analytics environment preferred.

Knowledge, Skills & Experience

• Strong knowledge and experience in managing end-to-endrecruitment and manpower planning
• Strong knowledge of sourcing techniques, recruitmentmetrics and technology (ATS, LinkedIn Recruiter, etc.)
• Experience in employer branding initiatives, diversityhiring and recruitment marketing
• Excellent stakeholder management, consulting, interpersonaland communication skills
• Able to multitask and work well under pressure, managingcompeting priorities and stakeholder requirements.
• Has a high level of professionalism, discretion, andintegrity