System Solutions Engineer — Field & Technical Sales

ROTAREX MALAYSIA SDN BHD; Puchong; On-site; MYR 30,000 - 60,000; Full time

Job summary

ROTAREX MALAYSIA SDN BHD is seeking a System Application Engineer (fresh graduates welcome) to bridge Sales and Production, translating customer requirements into technical solutions and quotations with hands‑on field support during installation and commissioning.

The role suits a quick learner who enjoys cross‑functional collaboration in a fast-paced engineering environment and is willing to travel for fieldwork. Experience in fire protection or industrial applications is a plus.

Qualifications

• Bachelor's degree or higher in engineering, Mechanical or E&E preferred.
• Strong listening and customer-service abilities.
• Ability to prioritize and manage multiple requests simultaneously.

Responsibilities

• Prepare complex System Design and technical drawings for customers, with Sales and Product Management coordination.
• Prepare system hydraulic calculations for Total Flooding systems.
• Support the sales team in developing technical solutions to prepare customer quotations.
• Initiate preparation of technical documents (descriptions, drawings, etc.) to kick off in-house production and delivery lead times.
• Support the Account Manager or Sales Manager during sales meetings and tender preparation.
• Check final order and sales contract against the initial quotation and clarify or resolve discrepancies.
• Maintain efficient and reliable quotes administration and records.
• Supervise installation and commissioning for specific projects, ensuring customer QC requirements are met and coordinating maintenance by third parties.
• Serve as the main point of contact for customers requiring technical field support.

Skills

Active listening

Customer service

Education

Higher Diploma or Bachelor's degree in Engineering (Mechanical/E&E preferred)

Job description

ROTAREX MALAYSIA SDN BHD is seeking a System Application Engineer (fresh graduates welcome) to bridge Sales and Production, translating customer requirements into technical solutions and quotations with hands‑on field support during installation and commissioning.

The role suits a quick learner who enjoys cross‑functional collaboration in a fast-paced engineering environment and is willing to travel for fieldwork. Experience in fire protection or industrial applications is a plus.