System Engineer

Forwardlog Automation Sdn Bhd; Petaling Jaya; On-site; MYR 52,000 - 76,000; Full time

Job summary

Forwardlog Automation Sdn Bhd is seeking a System Engineer to support the implementation and integration of warehouse automation software, focusing on WCS/WIS functionalities and meeting customer requirements.

You will prepare software blueprints, coordinate with developers for system integration, and assist with configuration, testing, commissioning, and user training across on-site customer environments in Malaysia. Experience with WMS/WCS and ERP systems is an advantage.

Qualifications

• Degree in CS/IT/Automation or related field.
• 1–3 years of software implementation or system analysis experience.
• Strong analytical, problem-solving and communication skills.
• Willing to travel to customer sites as needed.
• Fluent in English; Mandarin is a plus.

Responsibilities

• Develop in-depth knowledge of WCS/WIS functionalities, configurations, and system workflows.
• Gather and analyse customer operational and system requirements.
• Translate customer requirements into software blueprints, functional specifications, and process flowcharts.
• Identify gaps between customer requirements and existing software capabilities.
• Coordinate with software developers on system integration, customisation, and enhancements.
• Support software configuration, system testing (FAT/SAT/UAT), and commissioning.
• Troubleshoot software issues and provide technical support to customers.
• Prepare system documentation and conduct user training.

Skills

Analytical

Problem solving

Communication

Willing to travel

Education

Diploma or Bachelor's in CS/IT/Automation

Tools

WMS

WCS

ERP

Job description

We are seeking a System Engineer to support the implementation and integration of warehouse automation software, particularly WCS/WIS. The role focuses on mastering software functionalities, understanding customer requirements, preparing software blueprints, and supporting system implementation.

Key responsibilities

• Develop in-depth knowledge of WCS/WIS software functionalities, configurations, and system workflows.
• Gather and analyse customer operational and system requirements.
• Translate customer requirements into software blueprints, functional specifications, and process flowcharts.
• Identify gaps between customer requirements and existing software capabilities.
• Coordinate with software developers on system integration, customisation, and enhancements.
• Support software configuration, system testing (FAT/SAT/UAT), and commissioning.
• Troubleshoot software issues and provide technical support to customers.
• Prepare system documentation and conduct user training.

About you

• Diploma or Bachelor's Degree in Computer Science, IT, Software Engineering, Automation Engineering, or related fields.
• 1–3 years of experience in software implementation, application support, or system analysis.
• Strong analytical, problem-solving, and communication skills.
• Basic knowledge of databases, networking, and system integration.
• Experience in WMS, WCS, ERP, or warehouse automation is an advantage.
• Willing to travel to customer sites when required.
• Fluent in written and spoken English; Mandarin is an added advantage.