Solutions Engineer

Hai Robotics; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Hai Robotics seeks a capable engineer to lead solution design for warehouse automation projects, including discovery, data analysis, layout, and process design. The role supports sales with pre-sales technical support and client presentations, while monitoring project implementation for schedule and quality.

You will gather customer needs and industry trends to drive iterative product upgrades. The ideal candidate holds a Bachelor's degree or higher in engineering or a technical field, with

Qualifications

• Bachelor's degree or higher in engineering/technical field required or preferred.
• Experience or strong interest in robotics, automation equipment, or warehouse logistics preferred.
• Proficiency in AutoCAD, Visio, and MS Office.
• Prior experience with AGVs or warehouse automation equipment advantageous.

Responsibilities

• Design solutions for warehouse automation projects from requirements discovery to process design.
• Support sales with pre-sales technical support and client presentations.
• Monitor project implementation for schedule and quality.
• Gather and analyze customer needs and industry trends to drive product upgrades.

Skills

Communication

Presentation

Teamwork

Analytical thinking

Education

Bachelor's degree or higher in engineering/technical field

Tools

AutoCAD

Visio

MS Office

AGVs

Job description

1.Responsible for the solution design of the company's warehouse automation projects, including requirements discovery, data analysis, layout design, and process design; completing project proposal or bid documentation.

2.Support sales in market development by providing pre-sales technical support, presenting solutions to clients, and addressing technical inquiries.

3.Monitor project implementation, ensuring adherence to schedule and quality standards.

4.Gather and analyze customer needs and industry trends to drive iterative product upgrades.

Qualifications:

1.Bachelor's degree or higher in an engineering or technical field; strong learning ability is preferred.

2.Experience or strong interest in robotics, automation equipment, or warehouse logistics is preferred.

3.Proficiency in design software such as AutoCAD, Visio, and MS Office.

4.Prior experience with AGVs or warehouse automation equipment is advantageous.

5.Excellent communication, presentation, and teamwork skills, with strong analytical and problem-solving abilities.