Senior System Specialist (WMS)

DHL Supply Chain; Johor; On-site; Confidential; Full time

Job summary

DHL Supply Chain in Malaysia is seeking an experienced IT professional to drive WMS/ERP implementations, configurations and integrations within our logistics operations. You will translate business requirements into robust IT solutions and collaborate with operations teams to improve service delivery.

You should have 3+ years in WMS/ERP, a degree in CS/IT, and familiarity with SDLC and project management. Travel may be required to support projects across sites.

Qualifications

• 3+ years of experience implementing and supporting WMS/ERP systems.
• Degree in Computer Science, IT or related field.
• Understanding of supply chain and logistics operations is advantageous.
• Solid grasp of SDLC and project management principles.

Responsibilities

• Lead WMS/ERP implementations including configuration, build and integration.
• Create and maintain technical documentation throughout the project lifecycle.
• Develop utilities, procedures, and documentation from business requirements.
• Perform application installation and upgrades, including third-party integrations.
• Collaborate with business/operations teams to translate requirements into IT solutions.
• Drive operational improvements with cross-functional teams.
• Ensure service requests and incidents meet SLAs.

Skills

WMS implementations

ERP systems

SDLC understanding

Project management

Education

Bachelor's Degree in Computer Science or Information Technology

Job description

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

About Us

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.
Under the DHL Supply Chain umbrella, one of the business units of DHL, we provide customized logistics and industry solutions in the areas of supply chain management, warehousing, distribution, value added services, and lead logistics provider services for our customers – helping them deliver better results every day.

Responsibilities

• Responsible for WMS implementations which include system configuration, build and integration.
• Responsible for creating and maintaining technical documentations throughout the project lifecycle.
• Develop utilities, procedures, and documentations based on business requirements.
• Perform application installation and upgrade, including configuration and integration with third party solutions.
• Collaborate with business / operation teams to translate business requirements into IT solutions.
• Collaborate with business / operation teams to drive operational improvements.
• Ensure service requests and incidents are resolved within SLAs.

Requirements

• At least 3 years of experience in implementing and supporting WMS / ERP systems.
• Bachelor's Degree in Computer Science / Information Technology or a related field.
• Good understanding of supply chain and logistics operations is an advantage.
• Good understanding of software development lifecycle (SDLC) and project management.

Willingness to travel when required (