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At myQuickHR, you’ll be part of a forward-thinking team shaping the future of HR technology. We combine innovation, intelligent systems, and real-world application to deliver solutions that improve how organisations work, grow, and engage their people.
Your well-being is our priority.
Benefits
- competitive pay and allowances
- a comprehensive leave structure with group insurance coverage
- a dedicated vacation subsidy to support your personal time and sustain your performance
The HRMS Implementation Specialist is a self-driven professional responsible for managing the end-to-end implementation of the HRMS system, ensuring that all system configurations and requirements align with the client’s HR and business needs.
QUALIFICATIONS / LICENSE / CERTIFICATION REQUIRED
- Candidate must possess at least a Bachelor’s Degree in Computer Science / Information Technology or its equivalence.
EXPERIENCE
- Minimum 3 years’ experience as HRMS system specialist
COMPETENCIES & SKILL
- Good understanding of the HCM business process and best practices will be an added advantage.
- Good understanding of Malaysia’s HR law, HR-related IT business systems and other business applications and processes is a plus
- Experience testing systems for bug fixes and enhancements with demonstrated strong knowledge and analytical skills necessary to resolve end-user technical issues.
- Passion for quality and demonstrated high standards and accuracy of service delivery
- Intermediate working knowledge of SQL Server, SQL Scripting and data migration is necessary
- High-quality documentation deliver (including functional specifications)
- Demonstrated ability to exercise sound judgment, tact, and discretion when handling sensitive and proprietary information, ensuring strict confidentiality.
- Ability to handle sensitive and proprietary information with professionalism, discretion, and a strong commitment to confidentiality.
- Ability to communicate and present complex issues and analyses in an effective manner.
- Ability to establish and maintain effective work relationships to provide excellent customer service and work effectively within a team.
- Excellent written and oral communication skills in English and Malay.
- Knowledge of Power BI for reporting, data analysis, and visualization will be an added advantage.
KEY RESPONSIBILITIES / MAJOR TASKS
- Participate in the analysis of customer requirements and produce system design.
- Responsible to conduct Business Requirement / Fit Gap Study for implementation, upgrade and enhancement purposes relating to HRMS software
- Understand and document client requirements
- Work closely and run through System Design and system development with the development team.
- Work as solution owner for the project to provide solution and fit-gap analysis to ensure client requirements can be delivered.
- Analyse client's current data and provide mapping to the system for Data Migration.
- Develop test plans, test scripts, and review the testing result to ensure the system development is in accordance with the documented client requirements.
- Implement system upgrades and patches, collaborating with functional and communicating with technical staff to coordinate the application of upgrades or fixes.
- Produce Verification Reports and facilitate verification exercises by clients.
- Provide quality assurance and issues management in all aspects of the system design and build.
- Assist with the production of guidelines, documentation, and training material to support the localization of products.
- Ensure that functional requirements are delivered with quality and compliant with the client contract
- Work closely with the Sales Team in coordinating activities such as scheduling of user training, technical/software installations or other activities that will aid in developing opportunities and sales.
- Respond to clients’ technical queries through a sound understanding of the system and associated product suite.
- Troubleshooting system errors and recommending solutions to resolve it and communicating with the client on a solution.
- Remain engaged with the client throughout the implementation, until the client is successfully running the HRMS solution
- Demonstrate commitment to quality of product and service
- Any other duties and responsibilities that may be assigned from time to time.