System Analyst

upscale; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

upscale in Kuala Lumpur seeks a Senior System Analyst to lead requirement gathering, document System Requirements, and map AS-IS/TO-BE workflows for data-driven environments. The role collaborates with UI/UX and development teams to validate backend interactions, produce UML diagrams, and ensure design feasibility.

Degree in IT/CS and 5+ years of experience are required, with government project experience considered a strong advantage.

Qualifications

• 5+ years experience in System Analysis.
• Experience in data management systems, analytics platforms, monitoring systems, or applications involving large datasets.
• Experience working with government agencies or public-sector projects is a strong advantage.
• Strong understanding of system behaviour, workflows, data flows, and functional logic.
• Familiar with REST APIs, JSON structures, integration mapping, and backend-frontend interaction.
• Able to produce clear diagrams, well-structured documentation, and technical specifications.

Responsibilities

• Lead requirement-gathering sessions with business users and technical teams.
• Analyse and document business processes involving data-driven workflows, dashboards, monitoring systems, or multi-source data environments.
• Prepare detailed Business Requirements, Functional Requirements, and System Requirements Specifications.
• Map complex AS-IS and TO-BE workflows, especially involving multi-department operations, sensor/telemetry data, and data collection processing flows.
• Collaborate with UI/UX and technical teams to validate system behaviour and design feasibility.
• Clarify backend logic, integration points, data structures, and system interactions.
• Prepare UML diagrams (Use Cases, Sequence, Activity) to represent system flows.
• Collaborate with developers during design reviews, ensuring requirements are implementable.
• Serve as a liaison for stakeholders including public-sector or large organisational users.
• Support change management, requirement traceability, and documentation versioning.

Skills

Requirement gathering

System analysis

Data management

REST APIs

UML diagrams

Education

Degree in IT/Computer Science

Tools

UML

Job description

Responsibilities

• Lead requirement-gathering sessions with business users and technical teams.


• Analyse and document business processes involving data-driven workflows, dashboards, monitoring systems, or multi-source data environments.


• Prepare detailed Business Requirements, Functional Requirements, and System Requirements Specifications.


• Map complex AS-IS and TO-BE workflows, especially involving:
  
  
  
  • multi-department operations
  
  
  • sensor/telemetry data
  
  
  • data collection processing display flows
  
  
  • alerting/notification logic
  
  
  
  

• Work with UI/UX and technical teams to validate system behaviour and design feasibility.


• Clarify backend logic, integration points, data structures, and system interactions.


• Prepare UML diagrams (Use Cases, Sequence, Activity) to represent system flows.


• Collaborate with developers during design reviews, ensuring requirements are implementable.


• Serve as a liaison for stakeholders (including public-sector or large organisational users).


• Support change management, requirement traceability, and documentation versioning.

Requirements

• 5+ years experience in System Analysis.


• Experience in data management systems, analytics platforms, monitoring systems, or applications involving large datasets.


• Experience working with government agencies or public-sector projects is a strong advantage.


• Strong understanding of system behaviour, workflows, data flows, and functional logic.


• Familiar with REST APIs, JSON structures, integration mapping, and backend-frontend interaction.


• Able to produce clear diagrams, well-structured documentation, and technical specifications.


• Degree in IT/Computer Science or equivalent.